Professional Services in The College of Social Sciences

The College of Social Sciences delivers a broad range of educational programmes to over 8,000 students and is home to approximately 220 Professional Services staff who support academic colleagues across a range of disciplinary and interdisciplinary fields within and across its four Schools (Birmingham Business School; Government & Society; Education; and Social Policy).

As Director of Operations, Lorraine Gaytten is responsible for directing and developing the College’s operations and administration and is part of the College’s Senior Management Team and a member of the Registrar’s Leadership Group. The Operations team deliver the Professional Services to support academic colleagues in their teaching and research activities.

Lorraine Gaytten

Lorraine Gaytten

Director of Operations

“Here in the College of Social Sciences our Professional Services staff are second to none. I am proud to lead such a dedicated, enthusiastic cohort of staff within an institution that is striving to become a leading global university whilst remaining true to its heritage.”

The team also provides support services for our students, from application to graduation, and to visitors and external partners. This includes providing specialist expertise across a range of activities including: technical support for teaching and research; research and knowledge transfer to identify, develop and deliver research funding opportunities; and marketing to help enhance the reputation of the Schools.

Key people

College Board

Professor Glyn Watson – Interim Pro-Vice-Chancellor and Head of the College of Social Sciences – 58104

David Robertson – College Accountant – 45017

Dr Graham Timmins – Director of Education – 45019

Professor Jo Duberley – Deputy Director of Research and Knowledge Transfer – 46387

Professor Jon Glasby – Head of School of Social Policy – 45726

Professor Julie Allan – Head of School of Education – 44853

Professor Karen Rowlingson – Director of Research and Knowledge Transfer – 58565

Lindsey Wright – Planning Partner – 47256

Lora Morris – Head of Human Resources – 47347

Lorraine Gaytten – Director of Operations – 47348

Professor Mark Webber – Head of School of Government and Society – 48398

Dr Toby Kendall – Deputy Director of Education – 46654

Operations Management Committee (OMC)

Lorraine Gaytten – Director of Operations – 47348

Adam Gore – Marketing and Communications Manager – 48885

Andy Newnham – Business Engagement Partner – 59023

Anthony Ford – IT Manager – 43395

Caroline Hetherington – Quality and Student Experience Officer – 46277

Clare Dawson – Careers Consultant – 49208

David Allsop – Operations Manager, School of Social Policy – 42676

David Evans – Research Support Partner – 48884

David Robertson – College Accountant – 45017

Donna Willmetts – Facilities Manager – 48433

Elizabeth Jack – Acting Alumni Relations Manager – 43127 

Hera Qasim-Haroon – Compliance Officer – 46901

Julie McLynn – Operations Manager, School of Government and Society – 47638

Kabir Ganguly – TEL Hub Partnership & Development Manager – 48973

Keith Portman – Operations Manager, School of Education – 43465

Lindsey Wright – Planning Partner – 47256

Lora Morris – Head of Human Resources – 47347

Rebecca Rosewarne – Academic Policy Partner – 46718

Vacant – Operations Manager, Birmingham Business School