Professional Services in The College of Medical and Dental Sciences

The College of Medical and Dental Sciences operates in close partnership with the NHS in the delivery of a broad range of clinical and biomedical educational programmes, with currently over 4000 undergraduate and 850 taught and 500 research postgraduate students, and a significant (£295m) research portfolio.  

The College is a major international centre for biomedical research, delivering world leading research activities to develop and nurture excellence in basic, clinical and applied health science, and to ultimately improve human health, as exemplified through Birmingham Health Partners

As Director of Operations, Dr Kate Bishop is responsible for directing and developing the College’s operations and administration and is part of the College’s leadership team and a member of the Registrar’s Leadership Group. The College Professional Services Senior Management Team works in partnership with and ensures the delivery of high quality support to academic colleagues in their teaching and research activities.  

The College-wide Professional Services teams also provide support services for our students, from application to graduation, and to visitors and external partners. This includes providing specialist expertise across a range of activities including: technical and facilities support for teaching and research; research and knowledge transfer expertise to identify, develop and deliver research funding opportunities; student services support to enhance the student experience at UoB and in partner organisations; and marketing, alumni and engagement activities.


College administration



Marketing and Communications

  • Marketing
  • Internal Communications
  • Research Communications
  • Web and Digital 
  • Admissions

Education Services and Support


Infrastructure and Facilities

  • Projects (New Build and Refurbishment of Estate)
  • Facilities Management
  • Technical Management and Support (Teaching and Research)
  • Technology Hub
  • Health and Safety
  • Security
  • Procurement
  • IT Services


Research and Knowledge Transfer 

  • Researcher Development, Research Integrity & Research Culture
  • Postgraduate Research
  • Clinical Academic Training
  • Project & Programme Management (Research Delivery)
  • Clinical Research Compliance
  • Research Facilities
  • Patient & Public Involvement



  • Budgeting and Financial Management
  • Purchasing and Accounts


Human Resources

  • Recruitment and Selection
  • Personnel Management
  • People and Organisational Development


Key People

Dr Kate Bishop 
Director of Operations 
Tel: +44 (0)121 414 3179

Robbie Roberts
Deputy Director of Operations (Administration)
Tel: t: +44 (0)121 414 3360

Mark King
Deputy Director of Operations (Education Services and Support) 
Tel: +44 (0)121 414 7862

Karen Willis
Deputy Director of Operations (Infrastructure and Facilities)
Tel: +44 (0)121 414 2788

Dr Eliot Marston
Deputy Director of Operations (Research Knowledge and Transfer)
t: +44 (0)121 414 9020

Sally Chance  
Head of Finance 
Tel: +44 (0)121 414 5610

Sally Steele
Head of Human Resources
Tel: +44 (0)121 414 9034

Wilma van Riel
Head of Clinical Research Compliance
+44 (0)121 414 9050

Mark Connop
IT Manager
Tel: +44 (0)121 414 6793

Mark Whittaker
Head of Marketing and Communications
Tel: +44 (0)121 414 2520 

Institute contacts

Joanna Cope
Institute Manager
Clinical Sciences
Tel: +44(0)121 414 3718

Allison Lander
Institute Manager
Cancer and Genomic Sciences
Tel: +44(0)121 414 7945

Sheetal Patel
Institute Manager
Inflammation and Ageing, Immunology and Immunotherapy

Helen Matthews
Institute Manager
Cardiovascular Sciences, Microbiology and Infection, Metabolism and Systems Research
Tel: +44 (0)121 414 6853

David Round
Institute Manager
Applied Health Research
+44 (0)121 414 2672