Dr Alice Moore

Dr Alice Moore

Department of Public Administration and Policy
Assistant Professor in Public Management and Public Policy

Contact details

Address
School of Government
University of Birmingham
Edgbaston
Birmingham
B15 2TT
UK

Alice is an Assistant Professor in Public Management and Public Policy in the Department of Public Administration and Policy (DPAP). She researches cross-sector collaborations and public procurement. Her research focuses on the ways in which different methods of public service delivery affect the quality of public services and the nature of people's interactions with government.

Qualifications

  • PhD in Political Science, University College London, 2024
  • MA in Public Administration and Public Policy, University of York, 2016
  • BA (Hons) in History, Cambridge University, 2012

Biography

Alice holds a BA in History from the University of Cambridge, an MA in Public Administration and Public Policy, and a PhD in Political Science from University College London.

Before joining Birmingham in 2023, Alice was a researcher at the Centre for Analysis of Risk and Regulation at the London School of Economics. Prior to starting her academic career, Alice was a civil servant working for Government Digital Service, part of the UK Cabinet Office. She advised on policy relating to government communications, government transparency, and digital service delivery across government.

Teaching

Commercialisation of Public Services

Digital-era Public Policy

Managing Public Money

Postgraduate supervision

  • Public contracts and procurement
  • Commercialisation and marketisation of public services
  • Cross-sector partnerships
  • Policy implementation
  • Digital government

Research

Research interests 

  • Public contracts and procurement
  • Commercialisation and marketization of public services
  • Cross-sector partnerships
  • Policy implementation
  • Digital government 

Alice’s broad research interests are in the politics and practice of public sector organisation design, particularly decisions about the boundaries between the public and private sectors and questions of public ownership. She is interested in the ways in which public management decisions can have wide-ranging consequences for people’s experience of government and the effects of public management reforms on the quality and responsiveness of public services.

Current projects

Alice has two ongoing research streams. The first, based on her doctoral research explores government-contractor relationships in outsourced public services and how they effect and are affected by market competition. She explores how more flexible contractual arrangements, based on trust and collaboration, are being used to manage the risk and uncertainty involved in outsourcing public services. She uses online survey experiments and administrative datasets processed using machine learning to analyse the evolution of government contracting relationships over time. She examines the effects that these practices have on competition for public contracts and on the quality of services being provided.

The second research stream examines the impact of cross-sector collaborations . Alice is currently working, with colleagues from University College London, on a project investigating how collaborative community planning processes, involving community organisations, local government, and businesses, are changing relationships between public organisations and local people. She is also working on a survey experiment examining the effects of different contracted and partnership delivery models on support for and engagement with public services.

Publications

Esteve, M., Garrido, J.C., Moore, A., Schuster, C., & Zafra-Gomez, J. (2024). Assessing the Effects of
User Accountability in Contracting Out. Journal of Public Administration Research and Theory, 33(2),
211–223. Doi.org/10.1093/jopart/muad020

View all publications in research portal

Expertise