Dr Jo Ellins

Dr Jo Ellins

Health Services Management Centre
Senior Fellow

Contact details

School of Social Policy, HSMC
Park House
University of Birmingham
B15 2RT, United Kingdom

Dr Jo Ellins is a Senior Fellow at the Health Services Management Centre and Deputy Director of the BRACE Rapid Evaluation Centre. She has over 15 years’ experience of leading applied health services research and evaluation for organisations across the public and charitable sectors. Jo’s main interests are around patients’ experiences and person-centred care, alongside which she has worked extensively on issues relating to whole system redesign, integrated care, cancer policy and services, and management of long-term conditions. She has particular expertise in theory-based evaluation and in designing and conducting research in collaboration with people who use health services and the wider public, including the use of participatory and narrative methodologies. Prior to HSMC, Jo worked at the Picker Institute, NHS Centre for Involvement and the research consultancy ICF. 


  • D.Phil Sociology, University of Sussex, 2005
  • MA Social and Political Thought (Distinction), University of Sussex, 2000
  • BA Social and Political Sciences, University of Cambridge, 1997


Jo worked at HSMC between 2007 and 2013 as a lecturer, and re-joined the Centre in January 2017 as a Senior Fellow. Before and in between her time at HSMC, she was a Senior Managing Consultant at the research consultancy ICF, where she was part of a team specialising in health services evaluation. She was also an organisational development manager at the NHS Centre for Involvement, and a research associate at the Picker Institute where she lead a programme of work on redesigning support for people with long-term conditions.

Jo’s D.Phil explored factors responsible for the explosion in prescribing of three high profile pharmaceutical drugs: Prozac, Ritalin and Viagra, using her analysis to critically examine the value and limitations of sociological theories of ‘medicalisation’.

Postgraduate supervision

Jo would welcome PhD students interested in the following topics:

  • People’s experiences of using health services and use of patient voices in driving improvement
  • Patient involvement and models of person-centred care
  • The organisation and delivery of care for people with long-term conditions
  • Cancer policy and services
  • Service and system redesign
  • New models of primary care


Current and recent projects include:

  • Evaluation of the Children and Young People’s Mental Health Trailblazer programme, in collaboration with the Policy Innovation and Evaluation Research Unit [embed link – see below]
  • Evaluations of the Dudley and Connected Care multi-speciality community provider vanguards in NHS England’s New Care Models programme
  • Evaluation of ‘My Health My Way’ – a service supporting people to live well with and self-manage long term health problems
  • A project exploring how to broker constructive conversations with the public about major service change (Social Care Institute for Excellence)
  • Evaluation of the House of Care model of care and support planning for people with CVD (British Heart Foundation) 

PIRU link https://piru.lshtm.ac.uk/

Other activities

Jo has been a member of INVOLVE (www.invo.org.uk) since 2012.


Recent publications


Ellins, J, Hocking, L, Al-Haboubi, M, Newbould, J, Fenton, S-J, Daniel, K, Stockwell, S, Leach, B, Sidhu, M, Bousfield, J, McKenna, G, Saunders, K, O'Neil, S & Mays, N 2023, 'Early evaluation of the Children and Young People's Mental Health Trailblazer programme: a rapid mixed-methods study', Health and Social Care Delivery Research, vol. 11, no. 8, pp. 1-137. https://doi.org/10.3310/hsdr-tr-130818, https://doi.org/10.3310/XQWU4117

Ellins, J, Hocking, L, Al-Haboubi, M, Newbould, J, Fenton, S-J, Daniel, K, Stockwell, S, Leach, B, Sidhu, M, Bousfield, J, McKenna, G, Saunders, C, O’Neill, S & Mays, N 2023, 'Implementing mental health support teams in schools and colleges: the perspectives of programme implementers and service providers', Journal of Mental Health. https://doi.org/10.1080/09638237.2023.2278101

Snooks, H, Khanom, A, Ballo, R, Bower, P, Checkland, K, Ellins, J, Ford, GA, Locock, L & Walshe, K 2023, 'Is bureaucracy being busted in research ethics and governance for health services research in the UK? Experiences and perspectives reported by stakeholders through an online survey', BMC Public Health, vol. 23, no. 1, 1119 . https://doi.org/10.1186/s12889-023-16013-y

Smith, J, Ellins, J, Sherlaw-Johnson, C, Vindrola-Padros, C, Appleby, J, Morris, SM, Sussex, J & Fulop, NJ 2023, 'Rapid evaluation of service innovations in health and social care: key considerations', Health and Social Care Delivery Research, vol. 11, no. 11. https://doi.org/10.3310/BTNU5673

Sidhu, M, Walton, H, Crellin, N, Ellins, J, Herlitz, L, Litchfield, I, Massou, E, Tomini, SM, Vindrola-Padros, C & Fulop, NJ 2023, 'Staff experiences of training and delivery of remote home monitoring services for patients diagnosed with COVID-19 in England: A mixed-methods study', Journal of Health Services Research & Policy, vol. 28, no. 3, pp. 171-180. https://doi.org/10.1177/13558196231172586

Walton, H, Crellin, N, Sidhu, M, Sherlaw-Johnson, C, Herlitz, L, Litchfield, I, Georghiou, T, Tomini, S, Massou, E, Ellins, J, Sussex, J & Fulop, N 2023, 'Undertaking rapid evaluations during the COVID-19 pandemic: Lessons from evaluating COVID-19 remote home monitoring services in England', Frontiers in Sociology, vol. 8, 982946. https://doi.org/10.3389/fsoc.2023.982946

Walton, H, Vindrola-Padros, C, Crellin, NE, Sidhu, MS, Herlitz, L, Litchfield, I, Ellins, J, Ng, PL, Massou, E, Tomini, SM & Fulop, NJ 2022, 'Patients' experiences of, and engagement with, remote home monitoring services for COVID-19 patients: a rapid mixed-methods study', Health Expectations. https://doi.org/10.1111/hex.13548

Vindrola-Padros, C, Sidhu, M, Georghiou, T, Sherlaw-Johnson, C, Daniel, K, Tomini , S, Ellins, J, Morris , S & Fulop , N 2021, 'The implementation of remote home monitoring models during the COVID-19 pandemic in England', EClinicalMedicine, vol. 34, 100799. https://doi.org/10.1016/j.eclinm.2021.100799

Ellins, J & Glasby, J 2014, '“You don't know what you are saying ‘Yes’ and what you are saying ‘No’ to”: hospital experiences of older people from minority ethnic communities', Ageing and Society, pp. 1-22. https://doi.org/10.1017/S0144686X14000919


Ellins, J & Glasby, J 2012, Patient and public involvement in commissioning. in Commissioning for Health and Wellbeing.

Commissioned report

Ellins, J, Singh, K, Al-Haboubi, M, Newbould, J, Hocking, L, Bousfield, J, McKenna, G, Fenton, S-J & Mays, N 2021, Early evaluation of the Children and Young People’s Mental Health Trailblazer programme: Interim report. <https://www.birmingham.ac.uk/documents/college-social-sciences/social-policy/brace/trailblazer.pdf>

Ellins, J, Griffith, L, Rosen, R, Miller, R, Brown, H & Smith, J 2017, Evaluation of the Connected Care Partnership Vanguard: Scoping and early findings report. NHS England.

Brown, H, Ellins, J, Kearney, J, Singh, K, Jackson, O, Krelle, H & Snelling, I 2014, Measuring up? The health of NHS cancer services. Cancer Research UK. <https://www.cancerresearchuk.org/sites/default/files/measuring_up_health_of_nhs_cancer_services_sept2014.pdf>

Glasby, J, Ellins, J & Nelson, T 2012, "It ain't what you do it's the way that you do it": embedding the NHS Constitution in front-line practice. vol. Policy Paper, 14 edn, University of Birmingham, Health Services Management Centre, Birmingham.

Ellins, J, Glasby, J, Tanner, D, McIver, S, Davidson, D, Littlechild, R, Snelling, I, Miller, R, Hall, K & Spence, K 2012, Understanding and improving transitions of older people: a user and carer centred approach. National Institute for Health Research. <http://www.netscc.ac.uk/hsdr/projdetails.php?ref=08-1809-228 >

View all publications in research portal


Youth mental health; mental health in schools; patients' experiences of NHS services