Steve Gulati

Steve Gulati

Health Services Management Centre
Associate Professor
Director of Healthcare Leadership

Contact details

HSMC, Park House
University of Birmingham
B15 2RT, United Kingdom

Steve joined HSMC in September 2019 as a Senior Fellow, having been an Associate since 2010. Prior to joining HSMC, Steve worked in the NHS, ran a consultancy, and started his academic career part-time in 2008, combining work in the NHS and private sector with teaching, lecturing, and service evaluation.


  • PGCE, University of Wolverhampton
  • MSc, University of Manchester
  • Fellow, Chartered Institute of Personnel & Development
  • BA (Hons), De Montfort University


Steve is an Associate Professor. He worked as a Senior Fellow from 2019 to 2023, prior to which he was an Associate and part time tutor since 2010. During his NHS career, Steve worked at Board/ Head of Service level across acute, primary, community and integrated care around various cities in England, covering acute, mental health and community Trusts as well as primary care organisations.

Steve’s consultancy experience also includes regulators, government departments, and improvement agencies. With a background in workforce, organisational development and user involvement, his main areas of interest are in organisational behaviour and especially how this links to patient and service user experience. He also has a special interest in the development of the BAME workforce, both inside health and social care and in wider fields of employment, with a focus on the psycho-social factors that facilitate or inhibit career aspirations and development.

Steve developed an interest in facilitating leaders in the field of integrated health and social care, focussing on the leadership, managerial and operational challenges of integrating services and the role of organisational culture, norms, and custom and practice in integration. Factors of group dynamics, occupational psychology and organisational behaviour in organisations, services and teams, and how this impacts on service user experience, is of particular interest for research and evaluation.

Steve has extensive experience of working on NHS Leadership Academy programmes, including the Elizabeth Garrett Anderson programme, Nye Bevan programme, and on the inaugural Clinical Executive Fast Track Scheme. His speciality is working with executive and mid-level leaders, unlocking potential with a special interest in the development of aspirant BAME leaders and the related specific challenges. He has also coached and mentored individuals and teams across a range of organisations, both public and private.  Steve’s combination of experience in delivering leadership and development programmes, combined with his previous senior level NHS career gives him significant insight when working with aspiring and current NHS thought-leaders. From January 2020, Steve is the Programme Director for the NHS Leadership Academy’s Elizabeth Garrett Anderson Programme.


Postgraduate supervision

Steve supervises post-graduate dissertations on the Elizabeth Garrett Anderson (NHS Leadership Academy) programme. The range of topics covered ranges from specific service improvement methodology and methods to team and personal development in health sectors, both multi and uni- disciplinary.

Other activities

Outside of his work activities, Steve has been a trained and accredited Police Custody Visitor, a Local Authority Schools Admission Appeals Panel member, a Community Member Schools Governor, and has volunteered to help young people develop their skills in the employment market. Steve is interested in assisting values-driven local charitable organisations involved in equipping neglected communities in improving their employment prospects.


Recent publications



Gulati, S. and Wheeler, I. Understanding Leadership Practice in Public Services: A Multiorganizational NHS Study Using Case Study Methodology, Sage Publications Inc, London: DOI:


Gulati, S.; Weir, C. Cultural Competence in Healthcare Leadership Education and Development. Societies 2022, 12, 39.


Gulati S, Shrimpton C (2021). A long and winding road: non-traditional routes into medical leadership. BMJ Leader Published Online First: 22 September 2021. doi: 10.1136/leader-2021-000528


Miller, R., Weir, C., & Gulati, S. (2018). Transforming primary care: scoping review of research and practice. Journal of Integrated Care, Vol. 26 Issue: 3, pp.176-188


Gulati S. Face up to doing the dreaded appraisals. (2012) Nurs Times. Mar 13-19;108(11):33. PMID: 22536716.


Gulati S. (2011) Poor performance is too important to ignore. Nurs Times.  Apr 12-18;107(14):33. PMID: 21560939

Gulati S. (2011) You won't stay switched on unless you switch off. Nurs Times.  May 31-Jun 6;107(21):37. PMID: 21800527.

Gulati S. (2011) Present and correct: how to manage staff absence. Nurs Times. Feb 15-21;107(6):1p following 32. PMID: 21410011.

Book Chapters

Gulati, S. (2021) ‘Impact, response and reflection: COVID-19 and health policy’ in Bryson, JR, Andres, L, Ersoy, A & Reardon, L (eds) 2021, Living with pandemics: places, people and policy. Edward Elgar, Cheltenham.


Healthcare leadership; healthcare management; NHS leadership; NHS management; leadership development; leadership training; NHS Graduate Management Training Scheme; NHS Leadership Academy


Steve worked with the Department of Health in the 2000s to develop an integrated approach to equalities, with the ‘Single Equality Scheme’ and associated Board Guidance.