Professor Daniel Chicksand

Professor Daniel Chicksand

Department of Management
Professor of Operations and Supply Management

Contact details

Birmingham Business School
University House
B15 2TT

Daniel joined Birmingham Business School as a Reader in Operations and Supply Management in April 2016 and has taken the role of Director of the Distance Learning MBA. Daniel was promoted to Professor of Operations and Supply Management in 2021.

Before starting at Birmingham he was a Senior Lecturer at Aston Business School between 2013 and 2016, having spent the previous five years as a Lecturer in Operations and Supply Management in the Operations Management group at Warwick Business School.

Prior to that in 2000 Daniel joined Centre for Business Strategy and Procurement (CBSP) at Birmingham Business School. During his time at CBSP he managed major research projects focused on operational improvement, working with public and private organisations, including the NHS, Carillion, BUPA and Cadbury’s Schweppes.  Whilst working as a full-time researcher Daniel completed a part-time MBA in 2003 and a part-time PhD in 2009. 

After graduation Daniel owned a specialist African arts and crafts import and retail company that provided him with hands-on supply chain management, operations and general management skills. 

Daniel has extensive experience in research, teaching and consultancy in Business Strategy and Procurement, Logistics and Supply Chain Management (SCM), Operations and Operations Strategy.

As the Director of DDC Solutions Ltd and Opsworks Ltd he works with organisations to develop and deliver bespoke training programmes. He is currently enjoying collaborating with researchers from a number of leading UK, European and US universities. Daniel's key areas of research and interest are in field of Relationship Management and Supply Chain Management.


2011-2013:  University of Warwick, UK, Postgraduate Certificate in Academic and  Professional Practice 

2003-2009:  University of Birmingham, UK, PhD, Subject: Commerce

2000-2003:  University of Birmingham, UK, MBA in Business Strategy & Procurement  

1995-1996:  University of Central England, UK, MSc in Industrial Logistics 

1992-1995:  University of Central England, UK, BSc in Industrial Information Technology (2:1 hons) 


A love of learning has resulted in Daniel developing a broad research agenda with interests in Operations Management, Operations Strategy, Supply Chain Management, E-business, Relationship Management and Power in Buyer-Supplier Relationships.  He has published widely in both academic and practitioner-focused journals, with a particular focus on power and relationship management.

Daniel has a proven track record in administration and has built up a strong reputation with colleagues as more than just a ‘safe pair of hands’ and someone who delivers what they promise, on time. He is acutely aware of the impact we can have as an individual on our colleagues, both administrative and research focused and therefore approaches work in a positive and supportive manner.  Daniel's current role as Director of the Distance Learning (DL) MBA enables him to bring his broad research and teaching experience to the on-line environment. Having managed his own business provides Daniel with insights into running the DL MBA and MSc programmes as unique businesses, with specific needs and challenges.

The drive to better understand the complexities of business exchanges leads Daniel to not only explore the theoretical contributions he can make, but just as importantly, to then apply this learning to the business world. A crucial aim for Daniel is to not only be a key leader within the Business School, contributing towards the theoretical development of our subject, but to then translate this knowledge into outstanding and practical learning for undergraduate, postgraduate and executive students. His research and engagement with business influences his teaching and research, with the ultimate aim of finding impactful and innovative approaches to solving business problems.

Daniel is a dedicated team player, currently enjoying collaborating with researchers from a number of leading UK, European and US universities, including Aston Business School, Cardiff Business School, Cranfield School of Management, Loughborough Business School, Linkoping University (Sweden), Ecole des Ponts ParisTech, School of International Management (Paris) and Fox Business School (Philadelphia, US). 


FT MBA Operations Management

GDBA Operations Management

Postgraduate supervision

Daniel is supervising 2 DBA students at Aston Business School:

  • Paul Josebury: IMPROVING THE EFFECTIVENESS OF PROCUREMENT :Identification and improvement of key determinant factors -  The PEPPS Project.
  • Torsten Dehn: Product Life Cycle Orientation: An Investigation of the Product Evolution Process.

He also has two new students starting at Birmingham in September 2016:

  • Ray Millican: Do cultural and psychological accommodation processes moderate / mediate collaborative supply chain outcomes and performance?


Research interests

The key theoretical focus of Daniel's work has been to apply Resource Dependency Theory (RDT) to understanding the dynamics of buyer-supplier relationships. He is interested in gaining an insight as to how power differentials affect the outcome of business relationships and has applied this theoretical approach to research in the food industry and in the context of sustainable supply chain management. In addition, Daniel has researched relationship management optimisation in a wide range of sectors, both public and private. Closely linked to this work, is a more recent focus on research, which helps organizations to better understanding value and value appropriation in business relationships.

In 2015, Daniel joined the Aston Centre for Seritization Research and Practice. Here the focus of his work has been to consider how servitization affects value creation and value appropriation within supply chain relationships. In addition, exploring this phenomenon from a specific theoretical perspective (RDT) aims to provide useful additional theoretical and practical insights into how servitisation can affect the power dynamics between buyers and suppliers. His work is largely qualitative in nature, using a number of appropriate methods such as case-based research.

Current projects

Daniel has two small research bids at present, which will act as pilot studies to identify other interesting and impactful areas of research:

1) Modelling People using Discrete-event simulation- British Academy- £9850 with A. Greasley at Aston University

2) The Application of Gamification principles and processes into Supply Chain Management- Chartered Institute of Logistics and Supply (CILT)- £6500, with S Kelly- Staffordshire University. 

Other activities

2015-present:  Visiting lecturer for Audencia Nantes School of Management (France)

  • Responsible for the development and delivery of the Operations Management module for the Master of Science in Food and Agribusiness Management (MFAM)

2009-present:  Visiting lecturer for the Ecole des Ponts ParisTech, School of International Management and Solvay Business School (Paris & Brussels) 

  • Responsible for the development and delivery of the MBA and Executive MBA modules in Operations and Global Supply Chain Management for both the ENPC and Solvay-Ponts programmes

2010-present:  Visiting lecturer for the Ecole Nationale des Ponts et Chaussees (Casablanca)

  • Responsible for the development and delivery of the MBA module in Operations Management and Logistics and Supply Chain Management

2011-present:  Educator for Duke Corporate Education

  • Collaborated with Duke CE to deliver corporate education experiences for a range of customers including Holcim (Zurich) and Baker Hughes (UK) with a focus on customer value and the value chain.

2005-present:  Managing Director of DDC Solutions Ltd

  • Developed and delivered a range of academic and professional education programs for corporate customers such as UBS, KPMG and Adams Foods.

2013-present:  Director of Opsworks Ltd

  • Along with an extensive network of academic and practitioner associates Opsworks shares best practice from our consulting and research to deliver innovative training resources.


Recent publications


Boojihawon, R, Richeri, A, Liu, Y & Chicksand, D 2020, 'Agile route-to-market distribution strategies in emerging markets: the case of Paraguay', Journal of International Management.

Qamar, A, Hall, M, Chicksand, D & Collinson, S 2020, 'Quality and flexibility performance trade-offs between lean and agile manufacturing firms in the automotive industry', Production Planning & Control: The Management of Operations, vol. 31, no. 9, pp. 723-738.

Lalwani, SK, Brenos, N, Chicksand, D & Boojihawon, R 2018, 'Benchmarking self-declared social sustainability initiatives in cocoa sourcing', Benchmarking - An International Journal, vol. 25, no. 9, pp. 3986-4008.

Chicksand, D & Rehme, J 2018, 'Total value in business relationships: Exploring the link between power and value appropriation', Journal of Business and Industrial Marketing.

Rehme, J, Nordigården, D, Ellström, D & Chicksand, D 2016, 'Power in distribution channels - Supplier assortment strategy for balancing power', Industrial Marketing Management, vol. 54, pp. 176-187.

Chicksand, D 2015, 'Partnerships: The role that power plays in shaping collaborative buyer–supplier exchanges', Industrial Marketing Management, vol. 48, pp. 121-139.

Rehme, J, Nordigården, D & Chicksand, D 2015, 'Public policy and electrical-grid sector innovation', International Journal of Energy Sector Management, vol. 9, no. 4, pp. 565-592.

Walker, H, Chicksand, D, Radnor, Z & Watson, G 2015, 'Theoretical perspectives in operations management: an analysis of the literature', International Journal of Operations & Production Management, vol. 35, no. 8, pp. 1182-1206.

Touboulic, A, Chicksand, D & Walker, H 2014, 'Managing imbalanced supply chain relationships for sustainability: a power perspective', Decision Sciences, vol. 45, no. 4, pp. 577-619.

Nordigarden, D, Rehme, J, Brege, S, Chicksand, D & Walker, H 2014, 'Outsourcing decisions: the case of parallel production', International Journal of Operations and Production Management, vol. 34, no. 8, pp. 974-1002.

Rehme, J, Nordigården, D, Brege, S & Chicksand, D 2013, 'Outsourcing to a non-developed supplier market', Journal of Purchasing and Supply Management, vol. 19, no. 4, pp. 227-237.

Watson, G, Chicksand, D & Lonsdale, C 2013, 'The Micro-Politics of Operational Adjustment: Veto Players and the Consolidation of Demand in the NHS', Production Planning & Control, vol. 24, no. 10-11, pp. 948-961.

Chicksand, D, Watson, G, Walker, H, Radnor, Z & Johnston, R 2012, 'Theoretical perspectives in purchasing and supply chain management', Supply Chain Management: An International Journal, vol. 17, no. 4, pp. 454-472.

Cox, A & Chicksand, D 2008, 'Rethinking policy options for industry: Appropriateness in policies for industry and UK farming and food', Public Administration, vol. 86, no. 3, pp. 813-836.


Chicksand, D, Rehme, J & Ramsay, J 2011, Sharing of value in business relationships: Proceedings of the 20th annual IPSERA conference. in Proceedings of the 20th annual IPSERA conference. IPSERA, Masstrict, pp. 80-97.

View all publications in research portal