In her most recent clinical role, Bilkis served as Lead Clinical Pharmacist for Education, Training and Governance within a Primary Care Network (PCN) comprising six GP practices, where she led a team of six clinical pharmacists and supported service development across the network. In this role, she project‑managed the launch of pharmacist‑led hypertension clinics, developed clinical competency frameworks, undertook structured medication reviews, and contributed to the management of long‑term conditions, as well as Covid‑19 and influenza vaccination programmes. She also collaborated with PCN leadership to establish a local Pharmacy Leadership Group, strengthening professional practice and peer support across the network. Alongside this, she worked with the Centre of Pharmacy Postgraduate Education (CPPE) as an Education Supervisor, mentoring and supervising pharmacists and pharmacy technicians undertaking an 18‑month HEE‑funded Primary Care Education Pathway.
Bilkis gained her Independent Prescribing qualification in 2018, training under the supervision of a Consultant Geriatrician on a sub‑acute ward at Moseley Hall Hospital. This period deepened her interest in deprescribing, shared decision‑making and person‑centred care, which continues to shape her educational philosophy and clinical teaching.
Earlier in her career, she held the post of Clinical Training and Policy Development Pharmacist within a Community Trust, where she trained a wide range of healthcare professionals, including pharmacists, nurses, advanced nurse practitioners, physiotherapists and students, and authored several medicines‑related policies that were disseminated across community hospitals. Her contributions were recognised through Value in Practice Awards for implementing NICE drug‑allergy guidance trust‑wide and developing a medicines‑management e‑learning package.
She also spent five years working for NHS Direct and as a Medicines Information Pharmacist at Good Hope Hospital, handling complex clinical enquiries and training staff to navigate medicines information resources effectively while applying critical‑thinking and evidence‑based decision‑making skills.
In addition to her clinical roles, Bilkis has contributed to higher education by teaching on the Independent Prescribing Course at Worcester University and delivering pharmacology teaching as part of the MSc Physician Associate programme, further extending her impact across the healthcare education landscape.
Bilkis’ scholarly interests include sustainable healthcare, pedagogical innovation, simulation‑based learning, palliative care and developing training pathways for future academic pharmacists.