Mrs Sarah Letters

Mrs Sarah Letters

Quality Enhancement Manager

Contact details

Higher Education Futures Institute (HEFi)
Top Floor, Old Gym
University of Birmingham
B15 2TT

I have worked at the University since 2005, initially as the Assistant Secretary to the Registrar and Secretary, and then as the Academic Quality Manager within Registry.  I have been in my current role since October 2013, working part-time (50%), following maternity leave.

I am currently Project Manager for the Module Evaluation enhancement project, which will deliver an upgrade of the University’s module evaluation software (EvaSys) and a number of enhancements to the process, for the benefit of staff and students.

Feedback and office hours

Monday all day, Wednesday all day, Friday 10-1


BA (Hons) English Literature (1995), University of Durham

Associate of the Institute of Chartered Secretaries and Administrators (ICSA) (2003)


PRINCE2 Project Management (2011)

Certificate in People Management (Institute of Leadership and Management) (2009)

ESMU / HUMANE Winter School for Senior University Administrators (2007)