Professional Services in The College of Life and Environmental Sciences

Collage of 4 images including a laboratory, river, woman picking a plant, and child resting their headThe College of Life and Environmental Sciences is dedicated to exploring the diversity and evolutionary challenges of life in all its forms. Across the breadth of life and environmental sciences, we discover, apply and translate science, forging major advances in human and environmental health. From exercise, biomedicine and mental health to climate change, food security and resilience we combine original thinking and real-world experience with clear focus and rigour.  

Key People and Team Structures

Amy Kendrick
Director of Operations 
Tel: +44 (0)121 414 5473
PA: Claire Mitchell

As Director of Operations, Amy is responsible for leading and developing all Professional Services in the College to support delivery of the College’s and University’s strategic objectives. Amy works closely with the Head of College and is a member of College Board and the Registrar’s Leadership Group.

Amy contributes to the development of College strategy and priorities, and leads the Professional Services Senior Management Team to support ambitious academic plans, ensuring that our Professional Services teams function efficiently and effectively and work in partnership with academic colleagues.

Amy Kendrick - Director of Operations College of Life and Environmental Sciences

College Hub PA Team

The College Hub Team provides support to the Pro-Vice Chancellor and Head of College, Deputy Head of College, Director of Operations, Directors of Education, Research and Global Engagement and the EDI Lead.

The office provides high quality and timely administrative and organisational support through a broad range of duties including: email and diary management, organising meetings and events, undertaking UK and overseas travel arrangements, liaising with a range of departments within the College, University and external stakeholders, as well as leading and supporting projects, monitoring and processing financial information and managing the College office budgets in accordance with financial regulations.

Joy Bailey
College Hub Manager
Executive Assistant to Professor William Bloss, Head of College
Executive Assistant to Professor Suzanne Higgs, Deputy Head of College

Helen Jones
Personal Assistant to Professor Jeremy Pritchard, Director of Education
Personal Assistant to Professor Richard Butler, Director of Research

Claire Mitchell
Personal Assistant to Amy Kendrick, Director of Operations
Personal Assistant to Professor Heather Flowe, Director of Global Engagement 
Personal Assistant to Professor Sarah Beck, College Equality, Diversity, and Inclusion (EDI) Lead

Photo of Joy Bailey, College Hub Manager at the College of Life and Environmental Sciences

Joy Bailey

Photo of Claire Mitchell, PA to Amy Kendrick

Claire Mitchell

College Research and Knowledge Transfer

Dr Victoria Sharp
Deputy Director of Operations (Research and Knowledge Transfer)
Tel: +44 (0)121 414 5890

As Deputy Director of Operations (Research and Knowledge Transfer), Victoria works in partnership with the Director of Research to develop and deliver on the College Research Strategy; bringing together pre-award, business engagement and charitable funding research support professionals to facilitate a high performing research environment.

Victoria manages the grant pipeline, provides research planning and strategic project support to deliver on REF, support the leadership of interdisciplinary research communities of scale and capacity, and provide support for generating research impact.

Victoria CS

College Operations

Gregg Arrand
Deputy Director of Operations (College Operations)

As Deputy Director of Operations (College Operations), Gregg supports the Director of Operations to ensure the effective provision of strategic and operational support to the College of Life and Environmental Sciences and leadership of School-specific and general administration matters. Gregg leads on the development and implementation of strategic plans, policies and procedures and budgets to enable the College and University to deliver on strategic ambitions.

Gregg oversees the Operational leads in the Schools and Institutes within the College of Life and Environmental Sciences, and supervises the College Hub which provides both executive support to senior members of the College and general administrative support for College activities. 

Photo of Gregg Arrand, Deputy Director of Operations, College of Life and Environmental Sciences

College Infrastructure and Facilities

Robyn Reeve
Interim Deputy Director of Operations (Infrastructure and Facilities)

Tel: +44 (0)121 414 5445

As Deputy Director of Operations (Infrastructure and Facilities), Robyn  provides a high level of support to the Head of College and Director of Operations, developing strategic plans, and ensuring their implementation, for infrastructure and research facilities within the College.

Robyn’s role necessitates a good understanding of the College Research and Teaching Strategy to be able to develop major capital projects to enhance and develop the College portfolio.Robyn is also responsible for the space management of the College, which involves defining the space for future research in line with research and teaching growth trajectories.

College Education Services and Support

Jennifer Donohoe
Deputy Director of Operations (Education)
Tel: +44 (0)121 414 4933

As Deputy Director of Operations (Education), Jennifer is responsible for integrated education support activities across the College. Working in partnership with the College Director of Education, Jennifer leads the development and implementation of the College Education Strategy, working on our strategic priorities around service delivery, process improvement, systems and structures, recruitment, and education portfolio development.

Jennifer represents the College at University level across a range of issues, and works with colleagues from the other Colleges, sharing and influencing best practice.


College HR Operations

Helen Barlow
Human Resources Business Partner
Tel: +44 (0)121 415 8833

As Human Resources Business Partner, Helen contributes to the development of College and Professional Services strategy. As a member of College Board, Helen is the most senior HR professional within the College and Professional Services and is responsible for providing proactive and strategic support on HR matters to College staff.

Helen Barlow

College Finance

Mark O'Mara 
Senior Finance Business Partner
Tel:  +44 (0)121 414 8845

As Senior Finance Business Partner, Mark provides strategic financial support and advice to the College and Professional Service budget centres. This includes modelling the financial impact of decisions; support in developing business cases for investment and development of five-year plans; and supporting College Board through the Compact process, working closely with HR and Strategic Planning colleagues as a joined up business partner team.

Mark OMara

College Planning

Neil McDonald
College Planning Partner
Tel: +44 (0)121 414 45576

As College Planning Partner, Neil helps support decision making processes around recruitment and target setting by providing analysis from a number of data systems. Neil identifies trends and areas of consideration that the College may wish to expand in to and liaises routinely with counterparts in the other Colleges to identify best practice and developments that can be used internally. Neil advises on programme development and the College’s education pipeline, as well as internal audit and oversight of the College’s Risk Register.

Neil McDonald

College Marketing and Communications Team

Katy Lewis
Head of Marketing and Communications
Tel: +44 (0)121 414 2506

As the College Head of Marketing and Communications, Katy is responsible for developing the College’s marketing and communications strategy, and its implementation. Katy leads a team of professionals, working with colleagues across the College, External Relations and the wider University to enhance the profile of education and research to a wide range of audiences. Katy also has responsibility for specific University Projects.

Photo of Katy Lewis, Head of Marketing and Communications for the College of Life and Environmental Sciences

College IT Team

Anthony Ford
IT Strategic Partner
Tel: +44 (0)121 414 3182

As the College IT Strategic Partner, Anthony is the main point of contact between IT Services and the College leadership and management team. Anthony works to ensure IT services provide the correct service to the College and adapts to the changing needs and demands from staff & students. Anthony also leads a number of IT services staff embedded within the College who provide specialist support to users working across research as well as teaching.