Communications and Reputation

The Communications section is responsible for enhancing the reputation of the University. This team includes staff working in media relations, research communications, corporate events, public affairs, community relations and internal communications. We promote positive messages about the University’s strengths through a variety of communications channels to a wide range of audiences including our students, staff, local community, prospective students, businesses, research partners, other universities, influencers and policy makers.

General Enquiries

Louise O’Keeffe
PA to the Director of Communications and Reputation/Administrative Officer
Tel: +44 (0)121 414 7179

Key people

Director of Communications and Reputation
Jo Kite
Tel: +44 (0)121 414 8470

Deputy Director of Communications
Dominic Benson
Tel: +44 (0)121 414 8254

Head of Campaigns and Reputation
Claire Doggett 
Tel: +44 (0)121 415 8558

Head of International Reputation
Richard Smith 
Tel: +44 (0)121 414 6029

Head of Public Affairs and Stakeholder Relations
Jennifer Crisp 
Tel: +44 (0)121 414 3009

Communications and Stakeholder Engagement Manager 
Sally Brooks 
Tel: +44 (0)121 414 3984