IT Help and Support

IT Service Desk 

The IT Service Desk is your first point of contact for help and support for any IT service or application. The IT Service Desk is available to all University of Birmingham students, researchers, staff and prospective students. 

Tel: +44 (0)121 414 7171)  Web: itservicedesk.bham.ac.uk 

Staff and students can find more information about our IT and digital services at the IT Hub

Accessing the University WiFi 

Eduroam is the main WiFi network for both staff and students at the University and is available across all of the University's campuses. The eduroam network is also available to visitors from participating institutions who can sign in using their home institution credentials. 

WiFi access for guests and visitors to the University 

UoBGuestWiFi is our free guest WiFi service on the main Edgbaston campus and is available for visitors and guests to the University of Birmingham. Guests will need to register before using the service. Once registered, a guest account is valid for up to 30 days.