Contact us

Whether you’re seeking support, exploring courses, or need guidance on your next steps, our team is here to help.

Find phone, email and postal contact details for key University of Birmingham departments, including the main switchboard. For departments not listed, please refer to their dedicated web pages.

Postal address

The University of Birmingham
Edgbaston
Birmingham
B15 2TT
United Kingdom

To write to a member of staff, precede the address with their name and department.

Main Switchboard
Tel: +44 (0)121 414 3344

Accommodation

For further accommodation information, please contact them using one of the following methods:

Telephone: +44 (0)121 512 2158

Contact Student Living

Admissions

Undergraduate Admissions

Have a question about Undergraduate study? Find your answers using our FAQ system.

Postgraduate Admissions

Have a question about Postgraduate study? Find your answers using our FAQ system.

Are you a current student? If you are a registered student, you can access support at your Student Hub.

Admissions website

Birmingham Global

Birmingham Global
University of Birmingham
Edgbaston
Birmingham
B15 2TT
United Kingdom

Visit the Birmingham Global webpages

Study Abroad and Exchange team: +44 (0)121 414 4026

Community Safety and Security

Visit the Security team

The Security reception is located at the rear of Aston Webb B-block (just off the campus ring road).

Open: Monday – Friday, 9am – 5pm

View map

How to contact them

For emergencies or urgent assistance on campus, call 0121 414 4444 or for routine enquiries call 0121 414 3000.

Visit the Community Safety Hub

The Community Safety Hub is located at No.2 North Lodge, next to North Gate.

Open: Monday – Friday, 10am – 4pm

How to contact them

To get in touch, contact the team via email communitysafetyteam@contacts.bham.ac.uk or call 0121 414 2613.

For more information visit the Community Safety and Security webpages.

Connecting with our Careers Network as an employer

Find out about connecting with our Careers Network, including promoting vacancies and attending recruitment events, via our Employer Relations team.

Enterprise and Innovation

Our aim is to support the University in meeting two aspects of its Mission, to:

  • Maintain the International reputation for the highest quality of scholarship and research
  • Promote social and cultural well-being and to aid economic growth and regeneration in the Birmingham and West Midlands region

Enterprise and Innovation
Institute of Research and Development
Birmingham Research Park
97 Vincent Drive
University of Birmingham
Edgbaston
Birmingham
B15 2SQ

For general enquiries please contact:

Tel: +44 (0)121 414 3859

Explore Enterprise and Innovation

Funding, graduation and awards

Funding, graduation and awards
Academic Services
University of Birmingham
Edgbaston
Birmingham
B15 2TT
United Kingdom

General financial support queries

Tel: +44 (0)121 414 7391

Log an enquiry: www.studenthelp.bham.ac.uk

Financial support website
Degree congregations website

Human Resources

For all HR enquiries, visit their staff Intranet page.

IT Service Portal

Use the IT Service Portal to find answers, change your password, or report a problem. If you don’t know your username or password, use the ‘I can’t login’ option when prompted to access the guest form.

Lost property

Any lost or found property is held by Security for a period of six weeks. Lost or found items, including bicycles, can be reclaimed or reported to the Security Reception, Aston Webb Building.

Security Opening hours:

After six weeks any unclaimed property is passed on to Acorns Children's Charity for re-sale.

Making payments to University of Birmingham

For student payment options, visit our Pay your fees here Intranet page.

For commercial customer payments, visit our Invoice Payments page.

For Nurseries customer payments, visit our Nursery Fees page.

For University-hosted conferences or events, visit our Online Shop.

If you have a query, please call the Finance team on +44 (0)121 502 7662.

Lines are open Monday to Friday, 10:00-16:00 (UK).

Open Days

If you can’t find what you are looking for on the Undergraduate Open Days page, please contact us at openday@contacts.bham.ac.uk.

For Postgraduate Open Days, please contact the Postgraduate team for further information.

Proof of Study letters, Transcripts and references for graduates/alumni

Students and graduates can use our Secure Documents Service to view, share and download their degree documents and secure letters to give proof of study at the University, for a range of purposes.

Third party organisations and companies can also use the Secure Documents Service to verify attendance at the University, check qualifications, and view degree documents.

Reference requests for former employees

You can contact our HR Department on workhere@contacts.bham.ac.uk.

Welcome

If you can't find what you are looking for on our Welcome webpages, please contact us at welcome@contacts.bham.ac.uk.