All students graduating from the University of Birmingham receive a degree certificate and academic transcript. Whether graduating in person, or in your absence, the following page answers the most common questions asked by our graduates.
Does everyone receive a degree certificate and transcript?
Yes, all students graduating from the University of Birmingham with a Degree of the University listed under Ordinance 4.1.1 will receive their degree certificate and academic transcript following the conferral of their degree at a Degree Congregation. In the event that on-campus Degree Congregations cannot take place the degree will instead be conferred in absentia by Special Warrant and you will be issued with your degree certificate and transcript by post.
Students awarded with a Diploma or Certificate of the University listed under Ordinance 4.2.1 do not attend a Degree Congregation but will be posted their certificate and transcript by our Registry team.
How will you send my degree certificate and transcript?
An email has been sent to all of the students who have graduated via Special Warrant in July asking them to confirm their delivery address and preferred delivery option. The email includes a link to a personalised form, which you need to complete by 23:59 (UK time) on Sunday 8 August in order to be included in the first postal run of documents. Please note that no documents will be posted until this form has been completed and there will be a delay in our posting your documents if you miss the deadline. If you have not received this email and believe that you should have, please contact us at email@example.com so that we can get it resent to you. It is really important that you do not share your personalised link with anyone else, nor can you ask someone else to complete the form on your behalf as it contains information that is unique to you. The email will have been sent to all of the email addresses that we hold for you (student and personal). Please check your junk folder before contacting us as often the email has been redirected there.
When asked to confirm the delivery address for your degree certificate and transcript you will be given the following postage options:
- Free standard delivery (dispatched via Royal Mail 2nd Class within the UK, or standard airmail outside the UK).
- DHL delivery (secure tracked delivery via courier at a cost of £20 payable by the graduate).
If you choose DHL delivery for your documents then you will receive an email from DHL providing your tracking number once the documents have been dispatched by the University. Unfortunately it is not possible to track standard delivery.
Can I change the delivery address for my documents?
You can change the delivery address for your documents until the 8 August submission deadline by resubmitting the form. It is not possible to change the delivery address once the submission deadline has passed as your documents will have already been released to the Distribution team for processing. Please provide a delivery address at which you will still be able to receive post through to the end of September.
If you missed the 8 August deadline you can still submit your address using the online form up until Monday 20 September but there will be a delay in our being able to send the documents to you. You will only be able to submit the late form once, so please ensure that the information you provide on the form is correct as we are unable to amend your postal address after the form has been submitted. If you make a mistake when entering your address, the next opportunity to provide us with a postal address for your documents will be when we open the lost certificates form on 1 October 2021.
When will I receive my documents?
How long it takes for your documents to arrive will depend on the shipping method you choose, whether you provided us with your address before the deadline and the state of the postal system. Deliveries following our December graduations can take much longer to arrive thanks to the disruptions caused by Christmas. The ongoing pandemic is also causing issues, particularly for international post.
As a general rule, if you graduate in July and confirm your delivery address with us by the deadline given in your personalised email then you should expect to receive your documents by the end of September at the latest. If you graduate in December and complete the delivery address form on time then you should receive your documents by the end of February at the latest.
I haven't received my documents, what should I do?
If you have provided a delivery address but have not yet received your documents then we ask that you allow enough time for delivery before you report your documents as lost. July graduates will be able to report their documents as lost from 1 October until 31 October. December graduates will be able to report their documents as lost from 1 March until 31 March. The form that July graduates can use to report documents as lost will go live on 1 October and close on 31 October.
Can I access a copy of my documents online?
You can view, download and share an electronic copy of your degree certificate and transcript online via our Secure Documents website. Current and potential employers can also register with us, allowing them to directly verify your qualifications with us while you wait for the physical copies of your documents to arrive.
I haven't graduated yet, can I get my documents early?
No, this is not possible as your degree will not have been awarded yet. We can only issue your degree certificate and transcript once your degree has been conferred, either at one of our on-campus Degree Congregations (normally held in December and July) or by Special Warrant when we are unable to hold on-campus events (as is currently the case due to the ongoing pandemic). In order for your documents to be posted you will also need to have provided a delivery address for them. Please see above.
Can I collect my documents in person?
We are not able to offer a collection service at this time.
Can I order additional copies of my degree certificate and transcript?
For information about ordering replacement certificates please visit the replacement certificates page.