Ross is the Director of HSMC and a Reader in Health Organisation.
Since joining HSMC in 2008, Ross has developed research interests in the areas of improving quality and safety, the development of inter-organisational collaboration, and the adoption of organisational innovation such as social enterprise. What unites these interests is a passion for understanding and developing health and care organisations.
His methodological interests are primarily qualitative in capturing different workforce perspectives using interviews and observations. Ross also has an interest in Realist synthesis and evaluation.
Ross has published widely across these research areas and takes a particular interest in connecting these experiences to different theories of public policy, organisation studies, and sociology.
Ross has wide ranging teaching interests. He works across a range postgraduate modules in relation to quality and safety, organisational performance, digital health, and innovation and improvement.
Between 2015 and 2019, Ross was the Director of Learning and Teaching at HSMC and more recently has been the Programme Director for the Health and Care System Leadership Apprenticeship.