Policy and Quality Assurance

The Policy and Quality Assurance sub-division (PQA) develops, implements and advises on key elements of the University's Academic Policy and Quality Framework.  This includes institutional quality assurance policies and processes such as programme and module development and approval, annual programme and module review, the external examiner system for taught provision, and the Student Representation System.

PQA develops and maintains the University's academic and student-related legislative framework, including Regulations, Codes of Practice, policies and associated guidance documentation, and  provides guidance and support to students and  staff on legislative issues and regulatory compliance.

The sub-division also supports the development, maintenance and review of collaborative provision delivered through arrangements with external organisations, both in the UK and internationally, including Degree Apprenticeships; and co-ordinates institutional responses to external quality assurance activity, such as reviews undertaken by the Quality Assurance Agency.

PQA manages student complaints, academic appeals and submissions to the Office of the Independent Adjudicator and provides support to a number of institutional committees concerned with policy and quality matters.

The sub-division comprises the following teams:

Policy Resources

Further information on a number of areas of the Policy and Quality Assurance sub-division's remit can be found here.

Key People

Assistant Director (Policy and Quality Assurance)
Jo Luckett
Tel: 0121 414 7084
Email: j.c.luckett@bham.ac.uk