Academic Affairs - Registry

Registry acts as the definitive record keeper of student information and of programme and module details on behalf of the University. Its work underpins a student's academic career from post-registration through to graduation. It also supports academic and professional services staff in a number of areas, including: academic and student related Regulations and Codes of Practice and institutional and national quality matters.

Other key functions include:

  • Examinations results processing
  • Review, approval and publication of programme and module information
  • Student appeals and complaints
  • Systems and processes for quality assurance and enhancement
  • Collaborative partnerships
  • Development and support for academic and student IT systems.

Registry comprises of the following departments:

Prospective, current and former students can contact us by submitting an online enquiry.

Students can request academic transcripts and replacement degree certificates from the University.

Key people

Director of Registry and Academic Affairs
Dr Mark Hollingsworth

PA to Director
Azaria Cross
Telephone - +44 (0)121 414 8032

Project Officer (Registry)
Faye Panrucker

Assistant Director (Student Administration)
Vicki Phillips

Assistant Director (Policy and Quality Assurance)
Jo Luckett

Assistant Director (Data Management, Reporting and Development)
Helen Butler

Assistant Director (Timetabling and Examinations)
Gillian Davis

Office Manager and PA to Assistant Directors
Angela Farley

Email -
Telephone - +44 (0)121 414 6382