Community Safety and Security
Keeping our students, staff and visitors safe is at the heart of everything we do. Our Community Safety and Security teams work across campus and the wider local area to provide 24/7 support, advice, emergency response, and a welcoming presence you can rely on.
Security
Our Security team provides 24/7 service across the University’s campus and facilities. They help keep the community safe by patrolling the grounds, responding to incidents, offering guidance and maintaining a visible presence. You’ll recognise them out and about with their ‘Security’ navy blue uniforms on. From providing round-the-clock security and incident response across campus, monitoring CCTV, alarms, access control, and the SafeZone system from the Security Control Room, to even managing lost and found property and staff ID cards.
Visit the Security team
The Security reception is located at the rear of Aston Webb B-block (just off the campus ring road).
Open: Monday – Friday, 9am – 5pm
How to contact them
For emergencies or urgent assistance on campus, call 0121 414 4444 or for routine enquiries call 0121 414 3000.
Community Safety
The Community Safety team proactively help to prevent crime, build awareness, and promote positive safety habits both on campus and in surrounding areas. They, alongside our on-site campus police team, work hard to deliver personal safety advice and equipment, engagement activities across campus and student neighbourhoods, accessible workshops and awareness campaigns, all in conjunction with the local authorities and West Midlands Police to support community wellbeing.
Visit the Community Safety Hub
The Community Safety Hub is located at No.2 North Lodge, next to North Gate.
Open: Monday – Friday, 10am – 4pm
How to contact them
To get in touch, contact the team via email communitysafetyteam@contacts.bham.ac.uk or call 0121 414 2613.
Emergency Planning
The Emergency Planning team ensures the University is prepared for, and able to respond effectively to major incidents, disruptions, or emergencies that may impact people, buildings, research or core operations.
The team is responsible for developing and maintaining emergency response plans, business continuity arrangements and crisis procedures. They also deliver training, exercises and specialist guidance to staff and departments, whilst supporting resilience, recovery and the continuity of essential services during disruption.
SafeZone app
SafeZone is the University’s free safety app, providing instant access to the Security team whenever you need help.
Through the app you can:
- Quickly contact Security in an emergency
- Share your location if you need urgent assistance
- Receive important safety notifications
- Check in when working alone or out of hours
Working together for a safer community
We are committed to creating a safe and welcoming environment for everyone. Whether you want advice, reassurance, or immediate support, our teams are here to help.