Feedback and complaints

The Development and Alumni Relations Office are committed to providing an excellent standard of service to all alumni, supporters, and friends of the University. If we do not deliver this service, we encourage our community to let us know so we can learn and improve.

In addition, we are committed to abiding by the Fundraising Regulator’s Code of Practice, and so we also have a requirement to formally record and action complaints that relate to a possible breach of the Code.

If you would like to raise an issue or give us feedback, please contact:

Development and Alumni Relations Office
Birmingham Research Park
University of Birmingham
B15 2SQ

Alternatively, you can send us an email 

Tel: +44 (0)121 414 4724

Your feedback will be acknowledged within two working days, and we will provide either a full response or an update on progress within one week.