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Personalisation has the potential to deliver services in new and different ways that are nearer to the wants and needs of service users and their carers.

A new TSRC study of one local authority's innovative venture into co-production, with a local community around personal budgets for vulnerable adults, took up this challenge.

The local authority was able to develop a community-run organisation in one of its most deprived wards to broker support for vulnerable residents embracing a neighbourhood perspective to look at individual as well as collective solutions.

Click here to access the working paper 'Community capital and the role of the state: an empowering approach to personalisation', by Patricia A. Jones.