Three doctoral researchers from the clinical psychology training program in the School (Jess Colin, Kelly Fenton, Gareth Hickman) conducted projects which explored the experiences of young people with psychosis, their family members, and inpatient staff, in relation to hospitalisation. This is an important population, because they are likely to be entering the mental health system for the first time, often at a point of crisis, and because they are likely to be young adults who are still being 'parented.' As we know from other research (some of it conducted by Max Birchwood's group within the School) this 'first onset' period is critical for the long-term outcomes of people with psychosis. A positive experience of services is likely to facilitate future engagement, and thus allow young people to benefit from the multi-disciplinary interventions which can improve their long-term recovery. Our research showed that hospitalisation in early psychosis could be distressing and confusing for the young person and their family, while staff felt frustrated that the inpatient environment was not more ‘therapeutic,’ and that they themselves were not able to spend more time working therapeutically with young people. Families felt poorly informed, and excluded from this critical stage in their young person’s care. The research allowed service users, parents and staff to express their concerns and experiences (both positive and negative) , which could then be shared more formally with Trust managers. To read more about some of the things which they said, you click on the link to see the team’s presentation which was given at the BPS conference of the Division of Clinical Psychology, in Birmingham in December 2011.