Celebrating 15 years of SCRIPT eLearning, supporting safe and effective prescribing

Since its launch, national eLearning programme, SCRIPT, has supported safe and effective prescribing for healthcare professionals and students across the UK.

Transcript

Hi, welcome to the 15-year journey of the Script e-learning program and the team's commitment to improve medicine safety. It all began in 2010 when Health Education West Midlands commissioned an online e-learning program to improve prescribing competency of foundation doctors in the region. We launched Script on the 14th of October 2010, sending six modules live for foundation traininee doctors in the West Midlands.

Feedback from our users reminded us to comply with NHS infection control policies and so began the process of continual program development. By 2011, there were 38 modules live on the script website and 266 foundation trainee doctors had completed nearly 7,000 modules wherever and whenever they wanted. Its success led to script modules being integrated into the foundation training in the West Midlands so that every trainee got the same underpinning knowledge about prescribing. By the following year, with all West Midlands trainees registered, more than 19,000 modules had been completed. Script grew rapidly.

Many trainees had dedicated lots of time to making prescribing safer. With prescribing knowledge being improved in the West Midlands, we started to think about the next steps. If we could make prescribing safer in the West Midlands, we should be helping others in the NHS to improve. We needed to go national and supportother health care professionals who were  involved in prescribing and administering medicines. We began developing new portfolios. The first was dental script launched in 2014 and subsequently integrated into dental foundation training.

Some medical schools started to use our original foundation doctor portfolio, script medicine and surgery script to support students and in 2015 it became available to all foundation trainee doctors in England. We worked with the Reed charityto provide education for UK- based refugee and asylum seeking healthcare professionals. And by now more medical schools were accessing our modules.

In 2016, we introduced the pediatric script and nursing script. And as more medical schools adopted medicine and surgery script, our primary care and ambulance service portfolios were launched. In 2019, a national training about prescribing cannabis-based medicinal products was needed and we quickly obliged. Then as the covid19 pandemic hit, script was made freely available to support anyone working in the NHS and we created a module on CO 19. With technology changing at an accelerated pace, in 2022, all modules were converted into a new template design that enhanced functionality and improved accessibility. In 2023, the initial phase of our global library was launched, allowing institutions and organizations to create a bespoke selection of modules for their use. By February 2024, we celebrated the milestone of having 1 million script module completions. And in September of that year, we launched our prescriber ready portfolio, providing underpinning pharmarmacology learning for those who will become prescribers as we ensure all our content is relevant and up-to-date and necessary.

In 2025, we retired the COVID 19 module into our historical archive with the development of a new template underway to ensure the modules meet double A level for accessibility requirements and celebrating our first 15 years of script e-learning. The journey doesn't stop here. Our now substantially bigger script team is looking forward to our next 15 years of development in the provision of training to support prescribing and improve patient safety. All of this has and will continue to be a collaborative effort and we want to thank everybody who'scontributed along the way, not least our learners who continue to guide Script's development. We look forward to continuing our work contributing to medicine safety.

Commissioned by the NHS West Midlands Strategic Health Authority in 2010, the SCRIPT eLearning programme has supported over 300,000 registered users, scaled up nationally and expanded the suitability of its portfolios for different healthcare professions.

There are an estimated 237 million medication errors in England each year. Therefore, improving medicines safety and reducing harm from errors is a national and global priority. The impact of the SCRIPT eLearning programme continues to grow.

Fifteen years on, education and training in safe prescribing is more important than ever given the changing landscape in the NHS, and the increasing number of disciplines able to prescribe or are involved in the medication process.

SCRIPT is a national web-based eLearning programme that encourages safe and effective prescribing and medicines management across the NHS, freely available to healthcare students, healthcare trainees and NHS staff across the UK. The University of Birmingham, alongside partner OCB Media Ltd, have created a well-established and trusted learning resource, consisting of a portfolio of 145 modules aimed at improving prescribing competency.

Since its launch in 2010, SCRIPT has equipped nearly 300,000 healthcare professionals and students with the knowledge to prescribe and manage medicines safely and effectively. This milestone reflects a collaborative partnership with NHS England and our shared commitment to patient safety through excellence in education.

Professor Sarah Pontefract, Programme Director for SCRIPT

SCRIPT was used by over 97% of Foundation trainees in 2024/2025. In recent years, SCRIPT’s portfolios have been expanded for nurses, general practitioners, foundation dentists, paediatric trainees, ambulance services and non-medical prescribers. The programme has also been used by 45 medical schools, 29 nursing schools and 17 pharmacy schools across the UK and now offers a continuing professional development element aimed at maintaining qualified healthcare professional’s knowledge and skills.

A team of healthcare professionals in the University of Birmingham’s School of Pharmacy innovate, develop and maintain the portfolio of work to ensure it is accurate, up-to-date, accessible and engaging for learners. The team invite expert healthcare professionals to author and review content. Updates are made to the content daily as guidance changes; patient safety alerts are released and new medicines come to market. The team also respond to user feedback – whether that’s to recommend a new module or to amend content.

This month, the team of academics, healthcare professionals and technical eLearning experts have celebrated their shared commitment to improving prescribing competency and enhancing standards of patient care in the NHS over the last 15 years.

The reach and year on year growth of SCRIPT and its engagement demonstrates a clear opportunity to continue to maintain and develop exceptional education in prescribing and therapeutics for all healthcare students and NHS staff.

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