Alice Moore

Alice Moore

Department of Public Administration and Policy
Assistant Professor in Public Management and Public Policy

Contact details

School of Government
University of Birmingham
B15 2TT

Alice is an Assistant Professor in Public Management and Public Policy at the Institute for Local Government Studies. She researches public procurement and governments’ relationships with private and non-profit organizations. Her research focuses on the ways in which different methods of public service delivery affect the quality of public services and the nature of interactions between citizens and government.


  • MA in Public Administration and Public Policy, University of York, 2016
  • BA (Hons) in History, Cambridge University, 2012


Alice holds a BA in History from the University of Cambridge and an MA in Public Administration and Public Policy. She is currently completing her PhD in Political Science at University College London. 

Before joining Birmingham in 2023, Alice was a researcher at the Centre for Analysis of Risk and Regulation at the London School of Economics. She has taught at University College London and given lectures at Esade, and the University of York. 

Alice was the co-convenor of the Public Policy Research Network. It is an inter-university network providing opportunities for training, debate, and feedback for doctoral and early-career researchers working in the fields of public policy, public administration, and political economy. 

Prior to starting her academic career, Alice was a civil servant working for Government Digital Service, part of the UK Cabinet Office. She advised on policy relating to government communications, government transparency, and digital service delivery across government.


Commercialisation of Public Services

Postgraduate supervision

  • Public contracts and procurement
  • Commercialisation and marketisation of public services
  • Cross-sector partnerships
  • Policy implementation
  • Digital government


Research interests 

  • Public contracts and procurement
  • Commercialisation and marketization of public services
  • Cross-sector partnerships
  • Policy implementation
  • Digital government 

Alice’s broad research interests are in the politics and practice of public sector organization design, particularly decisions about the boundaries between the public and private sectors and questions of public ownership. I am interested in the ways in which public management decisions can have wide-ranging consequences for people’s experience of government and the effects of public management reforms on the quality and responsiveness of public services. 

Current projects 

Alice has two ongoing research projects. The first, based on her doctoral research explores government-contractor relationships in outsourced public services and how they effect and are affected by market competition. She explores how more flexible contractual arrangements, based on trust and collaboration, are being used to manage the risk and uncertainty involved in outsourcing public services. She uses online survey experiments, machine learning, and qualitative Bayesian process tracing to analyse the evolution of government contracting relationships over time. She examines the effects that these practices have on competition for public contracts and on the quality of services being provided. 

In her second research project with Prof. Martin Lodge (London School of Economics), Alice investigates the ways in which governments have sought to reconnect with citizens and become more responsive to their needs through policy implementation and service delivery. They look at where these efforts have been successful, as well as the challenges and tensions with other policy objectives that they have produced. They compare the case study unemployment services in the UK with other European countries. They examine how the implementation of unemployment and labour market policies has affected welfare claimants’ experience of interacting with government and the level of agency they have over their treatment by the state. This project is part of a collaboration with the London School of Economics, King's College London, Leiden University, Institut Barcelona d'Estudis Internacionals (IBEI), and BI Norwegian Business School.