Funding Advice and Support

Funding, Graduation and Awards provides information and advice about financial support available for students. The service includes 1-2-1 virtual funding advice appointments for students who need to discuss a particular funding issue with a member of the team. Prior to booking a session it is highly recommended that you review the information on our current financial support web pages.

What we do

• We provide information about a range of government grants, student loans and other allowances
• We administer a range of centrally managed bursaries, scholarships and prizes
• We also assess hardship fund applications (Student Support Fund)

Contact us

• Email: fga@contacts.bham.ac.uk 

Accounts Receivable monitors and collects all your tuition and accommodation payments.

What we do

• We encourage you to pay and raise payment queries online
• We offer a variety of payment options
• We ensure fees are collected within timescales prescribed by University regulations

Contact us

• Telephone: 0121 414 6074
• Web: https://intranet.birmingham.ac.uk/finance/transaction-services/payment-options/index.aspx
• Email: accountsreceivable@contacts.bham.ac.uk
  

Guild Advice offers free, impartial and confidential information, advice and representation on a full range of student issues including finance. Guild Advice was previously called the Advice and Representation Centre (ARC).

What we do

• Staff on the Guild Advice helpdesk act as a first port of call for all students seeking advice and guidance
• We signpost students towards the best help in each individual case
• We help you to get the best out of your time at the University

Contact us

• Telephone: +44 (0)121 251 2400
• Email: guildadvice@guild.bham.ac.uk

The International Student Team (IST) provides support and advice - including financial - to international students.

What we do 

• We give details on opening a bank account and typical UK living expenses
• We provide information on the sources of finance available
• We give advice if you are experiencing financial difficulties
• We provide guidance on immigration regulations and visa restrictions on working in the UK

Contact us

• Telephone: +44 (0)121 414 8464
• Via online enquiry

LIVING offer safe and informal student accommodation to suit your budget.

What we do

• We provide details on University owned accommodation and current fees
• We will answer your queries regarding residence fees and accommodation meal plans
• We will clarify any points regarding your University accommodation contract

Contact us

• Telephone: +44 (0)121 414 8000
• Email: living@contacts.bham.ac.uk

The Student Information Team (SIT), based in the Aston Webb Student Hub, provides front-of-house support for all students at the University; you can browse our knowledgebase for answers to the most Frequently Asked Questions (FAQs).

What we do

• We act as an interface for a wide range of enquiries
• We take payments for replacement ID cards, discipline fees, proof of study letters and thesis re-submission fees

Contact us

• Via online enquiries

Student Finance England

• Website: www.gov.uk/student-finance
• Telephone: +44 (0)300 100 0607

The Money Advice Service

• Website: www.moneyadviceservice.org.uk
• Telephone: +44 (0)333 321 3434
• Email: enquiries@moneyadviceservice.org.uk

Research Councils UK

• Website: www.ukri.org

UKCISA - for international students

• Website: www.ukcisa.org.uk
• Telephone:  +44 (0)20 7788 9214

NASMA - National Association of Student Money Advisors (student section)

• Website: www.nasma.org.uk/students

Bank accounts survey by Save the Student

• Website: Save the Student - Bank accounts survey