IT for new students

Getting connected to IT and digital is essential. The University uses a range of online services to help you manage your studies. Find out what you can do to help you stay connected.

Online Registration

You'll receive your student username and password when you're asked to complete Online Registration. Completing Online Registration will give you full access to the range of online services available, so it's essential that you complete it as soon as possible when asked.

It's important that you remember your student password as you'll need it to sign into online University services and applications. You'll have the opportunity to change your password to something more memorable once you've signed into your University account and set up multi-factor authentication (read below). 

Find out about Online Registration

Multi-factor authentication

To help keep your data safe, all our student accounts are protected by multi-factor authentication (MFA). To set up MFA, you’ll need either a smartphone with an authentication app (we recommend downloading the free Microsoft Authenticator app) or a phone capable of receiving text (SMS) messages. It's also a good idea to add your personal email address as an additional authentication method just in case you forget your phone. The first time you access your student account you’ll be guided through the process of what you need to do. Just follow the simple instructions on screen or watch the video in our set-up guide.

Learn more about multi-factor authentication

MyUoB app

MyUoB is our student mobile app providing easy access to timetables, emails, module information, campus maps and more – wherever and whenever you need them. The app brings together key services and resources, and allows you to move your favourite features to create an app display that is personalised to you. MyUoB is available as a free download for iOS and Android devices. Simply search for MyUoB in your app store, download and go!

Learn more about the MyUoB app with Student Content Shaper Mimi

Find out more about MyUoB

Student email address

We'll use your student email address to contact you about important matters relating to your studies and being a student here. You should check it daily for updates and useful information, including about your induction (orientation) sessions.

Your student email address will take the format of

You'll receive your student username when you're asked to complete Online Registration. It'll be three letters (your initials) followed by three or four numbers. For example, if your username is ABC123 then your email address will be

You can access your student email through the MyUoB app.

You can also set it up on your mobile device or computer email service, or access it via Postgraduate Research students can access their email account at

Free Microsoft 365 

University of Birmingham students get free access to Microsoft 365, a cloud-based service that provides Microsoft tools like Word, Excel, PowerPoint and OneNote on multiple devices. You also get access to your own personal OneDrive, which provides 1TB of secure file storage.

Explore Microsoft 365

As part of Microsoft 365, you also have access to Microsoft Teams, an online collaborative space for group messaging, video calling and document sharing, wherever you are. Teams allows you to carry on working on your group projects and share ideas with classmates even when you are not on campus. Find out more about Teams.

Free software for study

You also get free access to a wide range of educational software applications and productivity tools for study, research or personal use. These are available from anywhere, whether you're using a personal Windows device or any University of Birmingham PC on campus via our AppsAnywhere service.

Explore AppsAnywhere

Student intranet

The student intranet is your key source of information as a student, from finding out the latest news, accessing StudentHelp to understanding wellbeing support. Take some time to explore the student intranet and understand the information available.

Visit the student intranet

Connecting to Wi-Fi

Eduroam is the University’s main WiFi network for students and staff, providing high-speed WiFi access in every building across our campuses. If you're living in University-owned accommodation, the WiFi and wired connections are available through ASK4.

Student Content Shaper Ishita talks you through getting on Campus Wi-Fi and how to get IT support

Connect to Eduroam

Get IT help and support

The IT Service Desk is here to help if you have any IT related issues at the University. You can visit the IT Service Portal to report a problem, make an IT request or search for an answer to your IT question in our easy to use Knowledge Base. Support is available 24/7 through our dedicated support telephone line or via the Live Chat facility on the IT Service Portal.

Explore the IT Service Desk

Explore your Learning

Enhance your academic, technology and employability skills with LinkedIn Learning. UoB students have free, unlimited access to an on-demand library of high quality, expert led courses covering a vast range of digital, business and creative topics, all delivered in bitesize, easy to navigate video tutorials.

LinkedIn Learning

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