University of Birmingham appoints new Director of Campus Services
Steve Hawkins' appointment reinforces commitment to outstanding campus services and environment.
Steve Hawkins, Director of Campus Services
The University of Birmingham has appointed Steve Hawkins as Director of Campus Services, reinforcing its commitment to delivering an outstanding campus experience for students, staff and visitors.
Campus Services plays a key role in enabling this ambition, providing the essential services and high-quality environment that underpin world-class teaching, research and student life.
Steve joins with extensive experience across hospitality, facilities management and large-scale service delivery, with a strong track record of leading customer-focused operations and delivering services at scale.
What attracted me to the role is the pivotal part Campus Services plays in supporting the University’s 2030 Strategic Framework. The quality of the campus environment and the services that underpin it have a direct impact on student experience, staff wellbeing and the University’s ability to deliver on its academic and research ambitions. Getting those fundamentals right, consistently and at scale, really matters.
Steve is already working closely with colleagues across Campus Services, Professional Services and the University’s Colleges to strengthen collaboration and drive practical, forward-looking improvements to day-to-day services.
We are delighted to welcome Steve to the University of Birmingham. He brings a wealth of experience in delivering high-quality, large-scale services and a clear focus on creating environments where people can thrive. Campus Services is fundamental to the success of our University community. Steve’s leadership will be key in ensuring we continue to provide an outstanding campus experience that supports our ambitions for education, research and global impact.
Steve’s appointment is the third senior leadership appointment made since the start of the academic year as part of the University’s 2030 Strategy. This strategic framework sets out a clear ambition to attract, develop and retain outstanding people.
The Strategy is supported by investment in internationally recognised academic expertise and sector-leading professional services, as the University works towards its goal of becoming a global top 50 institution.
The new senior leadership announcements - which also include Cassandra Chadderton as Director of Culture, Collections and Public Engagement and Andrew Harris as Director of Development and Alumni Relations (DARO) - follow an impressive year of strong rankings performances and National Student Survey results, as the University of Birmingham continues to make progress towards its global top 50 goal.
The University rose four places in the QS World University Rankings, placing it at 76. Seven subject areas are now featured in the top 100 of the Times Higher Education (THE) World University Rankings by Subject, up from five last year, and the University ranks 98th in the THE world league table, climbing 43 places since 2018. Seven subject areas also place in the top 50 of the latest QS World University Rankings by Subject.
Notes for editors
Notes for editors
For more information and images, please contact Ellie Hail, Communications Officer, University of Birmingham or alternatively, contact the Press Office out of hours on +44 (0)7789 921165.
The University of Birmingham is ranked amongst the world’s top 100 institutions. Its work brings people from across the world to Birmingham, including researchers, educators and more than 40,000 students from over 150 countries.
England’s first civic university, the University of Birmingham is proud to be rooted in of one of the most dynamic and diverse cities in the country. A member of the Russell Group and a founding member of the Universitas 21 global network of research universities, the University of Birmingham has been changing the way the world works for more than a century.
The University of Birmingham is committed to achieving operational net zero carbon. It is seeking to change society and the environment positively using its research and education to make a major global contribution to the UN Sustainable Development Goals.