Short course

Performance Management

Designed for professionals keen to enhance their career prospects in the ever-changing world of public administration, this 8-week short course is the ideal springboard to a more senior role in a government, agency or other public service position.

Start date
23 October 2023
8 weeks
Time commitment
12-15 hours per week
£1,250 ( * 2023/2024 Course Cost to be confirmed)
Postgraduate microcredential

The course is taught by the Institute of Local Government Studies (INLOGOV), the UK’s leading academic centre for research and teaching on local governance and strategic public management. It’s through the influence of INLOGOV that you’ll develop a deeper understanding of today’s public service practices and strategies, preparing you to lead change anywhere in the world.

By examining the theoretical frameworks and data underpinning performance management, this course focuses on providing you with the practical skills to apply data in support of a range of performance objectives.

After completing the 8-week course, you will receive an official University of Birmingham postgraduate micro-credential certificate (worth 10 academic credits) and a transcript. You will be able to use these academic credits to apply for advanced entry to the University of Birmingham’s full Online Masters of Public Administration (MPA) qualification.

Why study this course?

By the end of this course you will be able to:

  • Understand why performance management and measurement are key to public administration
  • Appraise the impact of performance measurement on organisations
  • Apply concepts to develop and implement performance measurement
  • Identify strategies to turn around poor performance
  • Learn from organisation performance case studies to improve service delivery
  • Use data from service users and other public organisations to prioritise service outcomes

Ready to apply? Request more information and a member of our team will be in touch to discuss the application process with you.

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The cost to study this online course is £1,250*. This must be paid in full by card before enrolling.

The programme fee includes access to the online learning platform, course materials and digital reading materials. The fee does not include any personal expenses for new technical equipment or office supplies.

If, after completing the course, you wish to transfer to the full Online MPA programme, please speak to your Student Services Co-ordinator. You will need to re-submit an application.

* Prices are subject to change each academic year.

How to apply

To be eligible to apply for a short course, you will need to have obtained (or be predicted to obtain) an upper second-class degree or postgraduate diploma from a UK university, OR an equivalent qualification from a recognised institution. Professional applications may also be considered. Please speak to a Recruitment Co-ordinator to discuss your eligibility.

Application checklist:

  • Complete an application form online.
  • Supply an up-to-date CV and any other supporting documents demonstrating your academic and work experience, plus any other skills that may support your application. These will help us to ensure you have the right experience for the course.
  • Submit your most recent degree certificate from your previous institution, so we can verify your education.
  • Supply an up-to-date English language certificate if English is not your first language. We accept up-to-date IELTS certificates with a score of 6.5, and no less than 6.0 in any of the elements.

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Entry requirements

An upper second-class degree or postgraduate diploma from a UK university, OR an equivalent qualification from a recognised institution.

Professional applications may also be considered.

Whether your career aspirations lie in the public or voluntary sector, or in a consultancy role, this course offers all you need to progress in the ever-in-demand field of public service.

By drawing on expertise from INLOGOV, lectures and industry leaders, the programme will improve your understanding of public service strategies and how to apply them in the real world. These skills are key not only to furthering your career, but also to bringing about change in the communities you serve.

A qualification in public administration opens up a number of career choices, including local council manager, senior policy officer, social services manager and member of parliament.

Why choose a postgraduate micro-credential short course?

  • Boost your CV in just eight weeks
  • Develop the specialist skills you need for your career goals
  • Gain an introduction to our Online MPA
  • Get a taster of online learning before committing to a full MPA degree
  • Earn a postgraduate micro-credential certificate worth 10 masters credits
  • Study around your existing commitments with 100% online learning
  • Expand your expertise at a top-100 University1
  • Join a community of like-minded learners from over 50 different countries2

Learners will be fully registered University of Birmingham students and will be entitled to normal University services (including library and IT resources).

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Your future starts here

Call +44 (0)800 032 7101 to speak with a Recruitment co-ordinator.