His Directorate works with other services to improve outcomes for citizens, and to promote equality and inclusion across the city. In November 2022 he launched the Birmingham City Observatory, and he leads the council’s response to the Cost of Living Crisis.
Before joining BCC, Richard worked on a wide range of policy, strategy, research, and public service delivery challenges at local, national and international level. He was Senior Adviser to the Secretary of State for Education, then Director of Strategy at Ofsted, and subsequently developed and implemented programmes of educational reform in South Africa and Uganda.
Richard has published extensively on poverty and welfare reform, public service improvement, education, economics and employment.