How do social workers lead?
In recent years there have been increasing concerns over the wellbeing of social workers and the number of social workers who are leaving their roles. Such workforce pressures result in people accessing services and their families experiencing poorer care due to turnover in their social workers and social work teams having reduced capacity to respond to local demand and changes in need. Positive and engaged leadership is an important factor in helping professionals such as social workers feeling supported in their work.
Local authorities are required by law to appoint Principal Social Workers (PSWs) within Adult Services to provide professional social work leadership in their areas. This is to improve the quality of practice and to support the recruitment and development of the social work workforce. Within each local authority, PSWs take on different responsibilities alongside their PSW duties with some employed in senior operational roles whilst others being based in education or quality assurance roles. Despite having been in place for a decade, there has been no national research of the PSW role.
Project aims
Project aims
The overall aim of the project is to evaluate the contribution of Adult PSWs to improving social work practice and the recruitment & retention of the professional workforce, and to identify enablers and barriers to PSWs achieving the impacts expected in national guidance.
The research will seek to answer the following questions:
What is the theory of change through which the PSW role is expected to contribute to improving quality of practice and developing the workforce?
How is this theory of change implemented within local authority areas and what impacts are seen to be achieved?
What are the enablers and barriers to the PSW role working effectively?
What organisational and developmental support would better enable PSWs to achieve the expected impacts?
How will the project explore the role and contribution of PSWs?
How will the project explore the role and contribution of PSWs?
The research will begin by developing a ‘theory of change’ for the PSW role – this will map out the current context in which PSWs work, the impacts they are expected to achieve, and the activities which are though to lead to these impacts. This will be developed through speaking to national stakeholders with an understanding of the role and holding a workshop with current PSWs and the Project Advisory Group.
We will then undertake research in six local authority areas (case sites) to explore how the PSW role has been implemented and supported and how this has helped or hindered PSWs in achieving the expected impacts. The case sites will be selected to reflect the different roles and organisational seniority of PSWs and different types of local authority area. Through focus groups and interviews, we plan to speak to around 40 people in each case site including people with lived experience, social workers, team managers and senior leaders in the local authority and partner agencies such as the NHS.
Research team
Research team
Robin Miller, University of Birmingham
Sharanya Mahesh, University of Birmingham
Catherine Mangan, University of Birmingham
Amy Lynch, University of Warwick
Lisa Smith, Research in Practice
The Advisory Group for the research will be chaired by Graeme Betts and includes people with lived experience, social work practitioners, PSWs, and other social care practice, education & policy stakeholders
How will the project improve social work practice?
How will the project improve social work practice?
The project has designed a series of impact activities to strengthen social work professional leadership at the:
Individual level (including developing learning materials for current and future PSWs)
Organisational level (report on local practice and reflective workshop for participating local authorities)
System level (national policy report and accompanying blogs and webinars).
More information
For more details, please contact Professor Robin Miller, University of Birmingham via r.s.miller@bham.ac.uk