Our work in this area addresses the key concepts, approaches, challenges and opportunities in negotiating the relationship between health and social care as it is provided, and as it is experienced by people, patients and communities.
Governments in many countries are encouraging greater involvement of patients and the public in health care decision-making in the belief that services will be more accessible, acceptable and effective if the people who use them are involved in their planning, design and delivery.
Moreover, the experience of people using a service is increasingly recognised as a critical dimension of health care quality, and efforts to understand and improve that experience are longstanding within the NHS and many other health systems internationally.
Contact: Professor Nicola Gale
Current and recent research projects focusing on the experiences of patients and members of the public include:
We involve patients and members of the public in our research as co-researchers, as advisors, as representatives, as participants, and as a key audience for our findings.
Members of this theme