The University incurs additional administrative costs when collecting late payments. If we fail to receive payment when requested, a default charge of £50 or 1.5% (whichever is greater) will be charged to cover these costs. For further details on penalty of non-payment please refer to the Admissions and Registration regulations (PDF - 67KB).

If you would like Student Fees to discuss details of your account with a parent, spouse, partner, friend, relative or other third party, the University is required under the Data Protection Act 1998, to obtain the written consent of the student.

If you would like to consent to our Accounts Receivable team discussing your account with a third party please complete the Authorisation Contact Details section within your registration accessible via my.bham portal. Alternatively you are able to print and return the Authorisation Contact Details form.

Until we have received a completed form we will only be permitted to disclose details of an account to the student concerned.

If you require a receipt for payment made towards your tuition and or your accommodation fees for the current academic year please complete the details on the receipt request form.

If you believe that you have overpaid your tuition or accommodation, please complete the Student Refund Request form.

Please note that we can only refund the original payer of the account. The original payer may request that an alternative account is credited by completing the Refund Authorisation form.

Please return the forms to our Accounts Receivable team or post to Accounts Receivable, Finance Office, Edgbaston, Birmingham, B15 2TT.