Phenome Centre Birmingham Feedback Form

Customer Feedback

Thank you for agreeing to participate in our customer feedback. The form embedded below consists of two pages, should take approximately 5 - 10 minutes to complete, and asks you about your experience working with us.

If you have any problems or difficulties with the form please do email your PCB contact, or our Project Manager David at d.epps@bham.ac.uk

Phenome Centre Birmingham Feedback
Thank you for taking the time to provide feedback on the services provided to you. Your feedback will be used to help improve our services and provide better quality support to future clients.
Your name

First name

Last name
Your institution

Application Process
How did you hear about PCB?
If "Word of Mouth" or "Other", please specify
How could we improve our application procedure?
Project Efficiency
Communications and reporting
Please rate the quality of electronic and/or face to face communications with PCB (responsiveness, effectiveness, etc.)
Please add any specific comments on our communications
Please rate the quality of our reporting of research outcomes (scientific content, clarity of information, etc.)
Please rate how easy it is to understand the provided data
Please add any specific comments on our reporting
Project Efficiency
Analytical and computational services
How do you rate the quality of PCB's metabolomics service?
If you believe the quality of a particular service could be improved, how could it be improved?
Please detail any service(s) that you would like added to PCB’s capability e.g. particular targeted assays
Overall Experience
What is your experience with metabolomics?
Considering the overall value of the project you paid for, was it…
Based on your experience with us, how likely are you to us our services again?
Would you recommend others to use PCB?
Please comment on why you selected your response?
Your Comments
We would like to include your project as an example of a previous project completed by Phenome Centre Birmingham in marketing activities, such as our website, literature and presentations.
Please tick which (if any) of the following you are happy for us to use for these purposes
PI name(s)Project titleInstitution(s)Funder(s)
Do you have any comments that we could use for marketing purposes?
Would you like for this comment to be anonymous?
YesNo
Final Questions
Will the results of the study be used in a grant / fellowship application, paper, etc.? (if “Yes” please provide details)
Do you have any other comments not included in this feedback form? (e.g. other strengths or areas to improve)

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