What to expect

Your outpatient clinic appointment

A consultant will read your referral letter and decide if and which blood tests are needed before we see you in clinic to help us to investigate and manage your condition. This means that you will get the most out of your consultation with the doctor in clinic.

The blood tests as well as the clinic outpatient appointments will take place in one of our UHB Centres. The exact location will be specified in your appointment letter.

We are a teaching hospital and you will be seen in clinic by a consultant or a doctor in training. Every patient is discussed with a consultant. If you are seen by a doctor in training at your first clinic visit, your case will be discussed in detail with the consultant responsible for your care. You will also usually meet the consultant responsible for your care during the first clinic appointment. We will aim to make sure that you stay under the care of the consultant that you meet in clinic.

You can now have your clinic appointment either face to face, over video or by phone.  Many of our services prefer the first appointment to be face to face and sometimes clinical need means that follow up appointments should also be face to face, however we are also keen that you tell us how you prefer to have your appointment.

Changing your clinic appointment

Please do not contact central appointments to change your appointment. We manage all of our appointments within the department.

We need a minimum of 7 days’ notice to change a clinic appointment. If you give us less notice and fail to attend your appointment then we will discharge you.

Please contact us as soon as you know that you need to change your appointment so that we can offer you a new date in good time. You can contact our administration team via phone or email.

For appointment queries or to speak to a member of the endocrine administration team: EndocrineSecretaries@uhb.nhs.uk or call  +44 (0)121 371 6939 - Monday to Friday, 8.30am-5pm.

Please leave a message and a member of the team will contact you. 

Staying with us during your tests

If you have a long way to travel and need tests spread over a few days we can look into arranging accommodation, mostly we are able to arrange all tests on a single day.

Your inpatient stay

Some of our patients are admitted on a planned basis for investigations and management.  Only those being admitted for surgery will require a pre-admission visit a few weeks before the admission.