Professor Jon Glasby

Professor Jon Glasby

School of Social Policy
Professor of Health and Social Care and Head of School of Social Policy

Contact details

School of Social Policy
Muirhead Tower
University of Birmingham
B15 2TT, United Kingdom

Jon is a qualified social worker by background and Head of the School of Social Policy. Specialising in joint work between health and social care, Jon is involved in regular policy analysis and advice. He is the author of a series of leading textbooks on health and social services, sits on the advisory board of The Policy Press, and served as the Editor-in-Chief of the Journal of Integrated Care (2012-18).

From 2008 to 2015, he was Director of the University’s Health Services Management Centre (HSMC).  He is currently a Non-Executive Director (NED) of University Hospitals Birmingham NHS Foundation Trust, has previously served as a NED at Birmingham Children’s Hospital (2010-2015) and Heart of England NHS Foundation Trust (2015-2018) and has been a trustee of the UK Social Care Institute for Excellence (SCIE, 2003-2009).  He is also a former Board member of the Campaign for Social Science (2016-2018).

Jon is also a Fellow of the RSA, a Fellow of the Academy of Social Sciences, a Senior Fellow of the NIHR School for Social Care Research and Adjunct Professor at the School of Public Health, Curtin University, Western Australia.

Jon specialises in research, teaching, consultancy and policy advice around:

  • Partnership working in health and social care
  • Strategic commissioning
  • Personalisation
  • Community Care services for older people


  • Postgraduate Certificate in Learning and Teaching in Higher Education (2003)
  • PhD Social Policy, University of Birmingham (2001)
  • MA/Diploma in Social Work, University of Birmingham (1999)
  • BA (Hons), University of Birmingham (1997) (1st class)


Jon joined HSMC in 2001 and has previously worked as a freelance researcher/trainer and an independent investigation officer for a social services complaints unit. Specialising in joint work between health and social care, Jon is involved in regular policy analysis and advice to a range of government and other national bodies, including the Department of Health, the Cabinet Office and the Downing Street policy unit.

He has previously been involved with policy advice to the NHS Future Forum, the Ministerial Working Group on Health and Social Care Integration, the development of personal health budgets and the policy teams responsible for the 2007 framework for commissioning for health and well-being, the 2006 NHS White Paper and the 2005 social care Green Paper. His recent work with Downing Street on the future reform and costs of adult social care was launched by the former Prime Minister and appeared in outlets such as the BBC News/News 24, the New York Times and The Financial Times. Jon has also been a regular contributor to practice-based publications such as Community Care and the Health Service Journal, and is the author of numerous articles and textbooks on health and social care. Jon has previously been identified as one of The Times Higher Education Supplement ‘five ones to watch’ for the future of the social sciences and is a previous winner of the Social Policy Association’s ‘best newcomer’ award.

Previous projects

  • National, regional and local policy advice around direct payments and health care
  • Research into the future of adult social care (commissioned by 10 Downing St)
  • SDO-funded research into older people’s experiences of service transitions and into the impact of joint commissioning
  • EU-funded research into long-term care for older people

Postgraduate supervision

Jon supervises PhDs around topics such as:

  • Health and social care partnerships
  • Personalisation
  • Community care services for older people
  • Health and social care policy

Current/recent PhD students have been researching topics such as:

  • Inter-agency working in children’s services
  • Partnership working between the public and private sectors in health care
  • The impact of telecare on older people and people with learning difficulties
  • Mental health policy and practice for young people
  • The development of social work education in Palestine
  • The personalisation of adult social care
  • Personalisation in children’s services


The sustainable care research programme (University of Birmingham/ University of Sheffield/Kings College London)
Economic and Social Research Council (ESRC) Large Grant funding
November 2017 → April 2021

Implementing the Care Act 2014: preventing, reducing or delaying needs for care and support in adult social care in England
Tew, J., Ercolani, M., Glasby, J., Kinghorn, P., Miller, R., Newbigging, K. & Tanner, D.
1/12/16 → 28/02/19

Shifting shapes: how can local care markets support quality for all?
Needham, C., Glasby, J., Allen, K., Mangan, C., Goranitis, I. & Hall, K.
14/11/16 → 14/05/19

A comprehensive profile and comparative analysis of the characteristics, patient experience and community value of the 'classic' community hospital situated in contrasting contexts and communities
Glasby, J., Davidson, D., Mohan, J. & Williams, I.
1/09/14 → 30/11/17

CLAHRC WM Theme 4 RCF - Chronic disease and integrated care
Glasby, J.
1/04/14 → 31/12/18

Who knows best? Older people's contribution to understanding avoidable hospital admissions (PB-PG-0712-28045)
Glasby, J. & Littlechild, R.
1/04/14 → 31/07/16

Commisioning for better outcomes project
Newbigging, K., Glasby, J., Mangan, C. & Miller, R.
27/01/14 → 31/12/14

Does smaller mean better? Evaluation micro-enterprises in adult social care
Needham, C., Ellins, J., Glasby, J. & McKay, S.
Economic & Social Research Council (ESRC)
15/04/13 → 13/07/15

Managing organisational change in social care: a review for practitioners and managers
Miller, R., Davidson, D. & Glasby, J.
NIHR School for Social Care Research
1/09/12 → 31/12/13

Assets-based approaches to adult social care
Glasby, J., Miller, R. and Lynch, J.
Birmingham City Council
2012 → 2013

Local evidence of prevention investments, outcomes and sustainability
Glasby, J., Mangan, C. & Miller, R.
NIHR School for Social Care Research
1/06/11 → 31/05/13

The Role of the Third Sector in Delivering Social Care
Alcock, P., Allen, K., Dickinson, H., Glasby, J. & Macmillan, R.
NIHR School for Social Care Research
23/05/11 → 30/11/11

Embedding prevention in older people's services - 10 high impact changes
Glasby, J. & Allen, K.
Sanofi Pasteur MSD Ltd
12/04/10 → 11/11/10

The case for social reform
Glasby, J., Littlechild, R. & McKay, S.
Downing Street/Department of Health
1/12/09 → 31/01/10

Health and social care commissioning: an exploration of processes, services and outcomes
Glasby, J., Dickinson, H., Jeffares, S. & Sullivan, H.
NIHR SDO programme
1/10/09 → 28/02/12 

INTERLINKS: Health systems and long-term care for older people in Europe - modelling the INTERfaces and LINKS between prevention, quality of services and informal care
Glasby, J.
Commission of the European Communities
1/11/08 → 31/12/11

Understanding and improving transitions of older people: a user and carer centred approach
Glasby, J., Davidson, D., Ellins, J., Littlechild, R., McIver, S. & Morvinson, E.
1/11/08 → 31/03/12


Selected publications


Glasby, J. (2019) The Short Guide to Health and Social Care, Policy Press

David Seamark, Deborah Davidson, Angela Ellis-Paine, Jon Glasby and Helen Tucker (2019), Factors affecting the changing role of GP clinicians in community hospitals: a qualitative interview study in England. British Journal of General Practice. 


Lynch, J., Glasby, J. and Robinson, S. (2018) If telecare is the answer, what was the question? Storylines, tensions and the unintended consequences of technology-supported care, Critical Social Policy

Glasby, J. (2018) Health and social care: what’s in a name?, British Medical Journal, 360: k201


Lassetter, S., Tighe, K. and Glasby, J. (2017) What we learned about social work in England by visiting America, Community Care, 15th September (

Glasby, J. (2017) The holy grail of health and social care integration, British Medical Journal, 356: j801 doi: 10.1136/bmj.j801 

Glasby, J. (2017) Admission impossible? Understanding and reducing the emergency admissions of older people, National Institute for Health Research blog, 5th July (

Glasby, J. (2017) Older people don’t choose to take up hospital beds, The Conversation, 6 February (

Glasby, J. (2017) Understanding health and social care (3rd ed.).  Bristol, Policy Press

Exworthy, M., Powell, M. and Glasby, J. (2017) The governance of integrated health and social care in England since 2010: great expectations not met once again?, Health Policy, 


Glasby, J (2016) If Integration Is the Answer, What Was the Question? What next for English Health and Social Care Partnerships? International Journal of Integrated Care, 16(4): 11, pp. 1–3, DOI:

Glasby, J. et al (multiple authors) Reablement – ‘simply the right thing to do’ (expert group working paper on reablement and frailty), in International Federation on Ageing (ed.) Reablement and older people: expert papers (IFA Copenhagen 2016 Summit).

Glasby, J. (2016) ‘It ain’t what you do it’s the way that you do it’: adult social care under the coalition, in H. Bochel and M. Powell (eds) The Coalition government and social policy.  Bristol, The Policy Press.

Glasby, J and Littlechild, R (2016), Direct payments and personal budgets: Putting personalisation into practice (3rd edition), Bristol: Policy Press.


Griffith, L. and Glasby, J. (2015) Mental health matters: improving health services in acute settings and understanding how innovation spreads. HSMC Policy Paper 20. Birmingham: University of Birmingham, Health Services Management Centre.

Glasby, J. (2015) ‘The end of local government as we know it’ – what next for adult social care?, in Irving, Z. et al (eds) Social Policy Review 27, Bristol, The Policy Press.

Griffith, L. and Glasby, J. (2015) “When we say ‘urgent’ is means now…”  Health and social care leaders’ perceptions of each other’s roles and ways of working, Journal of Integrated Care, 23(3), 143-152

Exworthy, M. and Glasby, J. (2015) State of the Nation: ten things we’ve learned about the NHS under the coalition. The Conversation, 30 March 2015.

Exworthy, M. and Glasby, J. (2015) Five key moments that shaped the NHS under the coalition. The Conversation, 16 March 2015.

Glasby, J. and Miller, R. (2015) New conversations between old players?  The relationship between general practice and social care, Journal of Integrated Care, 23(2), 42-52 .

Glasby, J., Miller, R. and White, R. (eds) (2015) General practice and adult social care: friends or foe? (special edition of the Journal of Integrated Care, 23(2), 38-103.

Miller, R., Freeman, T., Davidson, D. and Glasby, J. (2015) An adult social care compendium of approaches and tools for organisational change. Health Services Management Centre, April 2015.

Needham, C. & Glasby, J. (2015) Personalisation – love it or hate it? Journal of Integrated Care, 23 (5): 268 – 276.

Thwaites, R, Glasby, J, le Mesurier, N and Littlechild, R (2015), Room for one more? A review of the literature on ‘inappropriate’ admissions to hospital for older people in the English NHS. Health & Social Care in the Community. doi: 10.1111/hsc.12281.


Ellins, J. and Glasby, J. (2014) You don't know what you are saying ‘Yes’ and what you are saying ‘No’ to”: hospital experiences of older people from minority ethnic communities. Ageing and Society, Published online: 26 September 2014; doi:10.1017/S0144686X14000919.

Glasby, J. and Daly, G. (2014) Adult health and social care, in H. Bochel and G.Daly (eds) Social policy (3rd ed). London, Routledge

Glasby, J. (2014) NHS staff do a fantastic job, it's time we gave them more credit. The Conversation, 17 January.

Miller, R., Williams, I., Allen, K. and Glasby, J. (2014) Evidence, insight, or intuition? Investment decisions in the commissioning of prevention services for older people, Journal of Care Services Management, DOI:

Needham, C. and Glasby, J. (2014) Debates in Personalisation, Bristol: Policy Press.

Tanner, D., Glasby, J. and McIver, S. (2014) Understanding and Improving Older People's Experiences of Service Transitions: Implications for Social Work,British Journal of Social Work. doi: 10.1093/bjsw/bcu095


Glasby, J., Miller, R. and Lynch, J. (2013) ‘Turning the welfare state upside down?’ Developing a new adult social care offer. HSMC Policy Paper 15. Birmingham: University of Birmingham, Health Services Management Centre.

Glasby, J, Dickinson, H (2013), Partnership working in health and social care (2nd edition): What is integrated care and how can we deliver it? Bristol: Policy Press

Glasby, J. (2013) Personal budgets let patients care for themselves. The Conversation, 25 November.

Glasby, J., Alakeson, V. and Duffy, S. (2013) Doctor knows best? The use of evidence in implementing self-directed support in health care. Birmingham, HSMC (Policy Paper No. 16).

Glasby, J., Miller, R. and Posaner, R. (2013) SSCR Scoping Review: New Conversations Between Old Players? The Relationship between General Practice and Social Care in an Era of Clinical Commissioning. NIHR School for Social Care Research, London

Miller, R. And Glasby, J. (2013) New dawn or false. The College of Social Work Maganize, November 2013.

Miller, R., Allen, K., Mangan, C. And Glasby, J. (2013) Singing from the same hymn sheet? Commissioning of preventative services from the third sector, Journal of Integrated Care, 21 (5), 288 – 299. DOI: 10.1108/JICA-07-2013-0026

Glasby, J. (2013) There’s no ‘one size fits all’ solution to health and social care integration, The Guardian, 28 October. Available online at

Glasby, J. and Dickinson, H. (2013) A-Z of inter-agency working. Basingstoke, Palgrave-Macmillan

Glasby, J. (2013) Turn the welfare state on its head to fix social care, The Conversation, 10 October

Allen, K., Glasby, J & Rodrigues, R. (2013) ‘Joint Working Between Health and Social Care’ in Long-Term Care in Europe Improving Policy and Practice. Palgrave Macmillan. Editors: Leichsenring, K., Billings, J. & Nies, H. 

Dickinson, H. and Glasby, J. (2013) How effective is joint commissioning? A study of five English localities, Journal of Integrated Care, 21(4), 221-232

Dickinson, H., Glasby, J. and Nicholds, A. (2013) Making sense of joint commissioning: three discourses of prevention, empowerment and efficiency, BMC Health Research, 13 (Suppl 1): S6 (advance online publication). 

Dickinson, H, Jeffares, S, Nicholds, A and Glasby, J (2013), Beyond the Berlin Wall? Investigating joint commissioning and its various meanings using a Q methodology approach. Public Management Review (In Press). 

Glasby, J. (2013) Leading the way to a different mindset, Public Servant, 23 May

Glasby, J. (2013) Distinction between ‘sick’, ‘frail’ and ‘disabled’ has to go, The Conversation, 3 July 

Williams, I, Bovaird, T, Brown, H, Allen, K, Dickinson, H, Kennedy, J and Glasby, J (2013), Designing whole-systems commissioning: lessons from the English experience, Journal of Care Services Management, 6(2), 83-92.


Glasby, J. and Miller, R. (2012) Ten years of Care Trusts: six key findings, Health Service Journal, 28 June. Available online via  

Glasby, J (2012) The controversies of choice and control: why some people might be hostile to English social care reform, British Journal of Social Work, 1-15. 

Glasby, J (2012) Whose risk is it anyway? Risk and regulation in an era of personalisation, Journal of Care Services Management, 5(4), 173-183. 

Glasby, J (2012) Understanding health and social care (2nd edition). Bristol: Policy Press. 

Glasby, J (2012) Key lessons from integrated care in Europe (editorial), International Journal of Integrated Care, 30 January. 

Glasby, J (2012) Personalisation: friend or foe?, Social Work Matters, January 18-19. 

Glasby, J. (2012) Social care, in Alcock et al (eds) The student’s companion to social policy (4th ed.).  Oxford, Wiley-Blackwell 

Glasby, J. (ed.) (2012) Commissioning for health and well-being: An introduction. Bristol, The Policy Press 


Duffy, S, Glasby, J and Needham, C (eds) (2011) Positively Local - C2 a model for community change. Authors John Gillespie and Susanne Hughes. HSMC/Centre for Welfare Reform. 

Glasby, J. (ed.). (2011) Evidence, policy and practice: a critical introduction. Bristol, The Policy Press. 

Littlechild, R. and Glasby, J. with Niblett, L. and Cooper, T. (2011) Risk and personalisation, in H. Kemshall and B. Wilkinson (eds) Good practice in assessing risk: current knowledge, issues and approaches. London, Jessica Kingsley 

Glasby, J. Dickinson, H. and Miller, R. (2011) All in this together? Making best use of health and social care resources in an era of austerity. Birmingham, HSMC (policy paper no. 9) 


Glasby, J., Dickinson, H. and Smith, J. (2010) Creating NHS local: the relationship between English local government and the NHS, Social Policy and Administration 44(3), 244-264.

Duffy, S., Waters, J. and Glasby, J. (forthcoming) Personalisation and adult social care: future options for the reform of public services, Policy and Politics. 

Duffy, S., Waters, J. and Glasby, J. (2010) Personalisation and adult social care: future options for the reform of public services, Policy and Politics, 38(4), 493-508. 

Williams, I. and Glasby, J. (2010) Making ‘what works’ work: the use of knowledge in UK health and social care decision-making, Policy and Society, 29, 95-102 

Dickinson, H. and Glasby, J. (2010) ‘Why partnership working doesn’t work’: pitfalls, problems and possibilities in English health and social care, Public Management Review, 12(6), 811-828 

Lester, H. and Glasby, J. (2010) Mental health policy and practice (2nd ed.). Basingstoke, Palgrave Macmillan 

Duffy, S., Glasby, J. and Needham, C. (eds) (2010) A fair start – a personalised pathway for disabled children and their families (author: Pippa Murray). Birmingham/Sheffield, HSMC/Centre for Welfare Reform 

Allen, K. and Glasby, J. (2010) ‘The billion dollar question’: embedding prevention in older people’s services – 10 high impact changes. Birmingham, HSMC (Policy Paper 8) 

Glasby, J., Ham, C., Littlechild, R. and McKay, S. (2010) The case for social care reform – the wider economic and social benefits (for the Department of Health/Downing Street). Birmingham, HSMC/Institute of Applied Social Studies 

Dickinson, H. and Glasby. J. (2010) The personalisation agenda: implications for the third sector. Birmingham, Third Sector Research Centre 

Duffy, S., Waters, J. and Glasby, J. (2010) Personalisation and the social care ‘revolution’: future options for the reform of public services.  Birmingham, HSMC/Centre for Welfare Reform/In Control. 

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Health and adult social care - including services for older people, inter-agency working and personalisation

Languages and other information

Jon is Director of the University's Health Services Management Centre (HSMC)

Media experience

Jon is a regular commentator in the print and broadcast media on a wide range of issues relating to health and social care including individual budgets, heath and social care reform. He has also provided a number of in depth commentary pieces for outlets including the Guardian.

Alternative contact number available for this expert: contact the press office


Health and Social care

Jon Glasby is Professor of Health and Social Care, and specialises in joint working between the NHS and adult social care, community care services for older people and the personalisation agenda.  He has worked with the Department of Health, Cabinet Office, Downing Street and various national health and social care bodies to advise on the future of health and social services.  Recent contributions include debates on the future of adult social care funding for the Local Government Association and for the Citizens’ Assembly organised by the House of Commons Housing, Communities and Local Government Committee and Health and Social Care Committee.  His work on what happens to older people when care homes close helped to inform debates about responses to the demise of Southern Cross, and local authority plans about how best to support residents in such circumstances.