Lecturer: Eric Toh
Modular value: 10 credits
Assessment
- Individual reflective assignment: 60%
- Group presentation: 20%
- Peer review: 20%
This module aims to:
- Develop cultural intelligence (CQ) through enhanced interpersonal and intercultural communication skills to improve the effectiveness of students when working in and leading multi-cultural teams and when becoming managers in an international business environment.
- develop an understanding of culture, cultural differences, cultural values, beliefs and assumptions
- complete your personal cultural profile using Country Navigator a web-based tool that will help you understand your own cultural preferences and compare against other fellow students and countries
- build an awareness of the benefits (and potential barriers) towards effective intercultural communication
- through a highly practical approach, explore how cultural differences can impact on group effectiveness, negotiations, communication, and personal presentation and impression
- use your cultural background as the basis for contrastive analysis across all forms of communication, including verbal, non-verbal, written and professional.
- Become more effective international team leaders
Learning outcomes:
On successful completion of this module you will typically have knowledge and understanding of
- the concepts of societal culture and managerial culture, and the underlying attitudes,
- values and behaviours of different cultures
- recent research on the impact of cultural differences in management and communication
- the nature of communication
- cross-cultural issues in different forms of communication – verbal, non-verbal and professional
- how to develop and apply appropriate inter-cultural leadership skills
- In addition to knowledge based outcomes, the learning and assessment methods used in the module will require you to develop and demonstrate your ability to
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be critical of your own culture, behaviour and perspectives
- be sensitive to, and tolerant of, the needs and differences of other cultures through strategically building inter-cultural rapport
- work effectively with colleagues from different cultures
- benefit practically from the different ideas and approaches of team members from other cultures
- become an effective and inspiring team leader